At Forrester, we’re trusted to work on trailblazing, mission critical problems that business and technology leaders face today. That’s why we’re always looking to empower talented individuals to perform at their best every single day. We’re proud of our community of smart people and vibrant voices who come together to do what’s right by our clients and each other. Our success is driven by curiosity, courage and customer obsession. The confidence and drive to be bold at work. Join us and build an extraordinary future.
About This Role:
The Network Security Engineer is responsible for the installation and maintenance of Forrester’s firewalls, VPN, wireless, LAN and WAN systems. The successful candidate must have an expansive knowledge of LAN/WAN internetworking, network security, and monitoring technologies. Having solid, hands-on experience in multiplatform LAN/WAN environments, cloud technologies, and telecommunications systems is critical. Thorough knowledge of securely deploying and maintaining systems in these key technical areas is essential: firewalls, routing, switching, virtualization (AWS, Azure, Nutanix, and VMware), network management, and load balancing. The candidate must also be proficient in troubleshooting any technical issues that may arise in these areas, as well as triaging and remediating security alerts/vulnerabilities.
Travel (domestic and international) is required. Joining the on-call rotation will also be required.
Job Description:
- Key contributor in designing, configuring, maintaining, and installing secure network infrastructure (firewalls, routers, switches, wireless, NLBs, etc.).
- Strong knowledge of Palo Alto firewalls (virtual and physical).
- Key contributor in designing, configuring, maintaining, and installing network security devices and software (firewalls, VPN, IPS, etc.).
- Design, deploy, and maintain secure AWS/Azure cloud-based networks.
- AWS/Azure network design to meet the platform and product team requirements.
- Automate the deployment, configuration, and maintenance of network configuration and virtual platforms.
- Assist our DevOps/SRE team to support the products and infrastructure automation.
- Create and maintain functional/technical design specifications and solutions to satisfy project requirements.
- Define, create network standards, and ensure that the network is deployed properly.
- Key contributor in designing, configuring, maintaining, and installing IP videoconferencing systems.
- Key contributor in the diagnosis and resolution of LAN/WAN, security, voice, and video issues.
- Build and maintain servers related to network monitoring, reporting, and authentication.
- Provide mentoring to less experienced network engineers.
- Research and recommend new network and communications technologies that will help drive Forrester’s business.
Job Requirements:
- At least 10 years of experience in the field.
- Experience with firewalls, routers, switches, AWS and Azure networking, VPN concentrators, load balancers, WAF, virtual switches, and terminal servers.
- Software: PAN-OS, Cisco, Meraki, What’s Up, Kiwi, Wireshark, and iPerf.
- Manufacturers: AWS, Palo Alto, Azure, Nutanix, and VMware.
- DNS, DHCP, MS Active Directory, and LDAP.
- Protocols: routing protocols (esp. BGP and OSPF), HTTP/HTTPS, IPsec, PKI, Radius, and TACACS.
- Must be a deadline-driven, results-oriented self-starter.
- Strong vendor management skills.
- Must have a strong desire to learn and the ability to adapt to technology change.
- Ability to work in a team environment while also working independently with general guidelines.
- Possess the ability to problem solve even when dealing with unfamiliar technologies.
- Strong customer service focus is essential.
- Must possess a commitment to quality and a willingness to embrace new technologies and experiences.
- Committed to providing the best user experience possible every day.
- Excellent verbal and written communications skills.
- Able to manage multiple complex projects simultaneously.
We’re a network of knowledge and experience leading to richer, fuller careers. Here, we’re always learning. Whether you want to hone your strengths or discover new ones, Forrester is the place to go for it. It’s a place where everyone is given the tools, support, and runway they need to go far. We’ll be right there beside you, every step of the way.
Let’s be bold, together.
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FLSA Status:
Exempt
Here at Forrester, we welcome people from all backgrounds and perspectives. Our aim is for all candidates to be able to fully participate in Forrester’s recruitment process. If you would like to discuss a reasonable accommodation, please reach out to accommodationrequest@forrester.com.
Forrester Research, Inc. is an Equal Opportunity/Affirmative Action Employer that is committed to equal employment opportunity for all qualified individuals without regard to race, color, religion, national origin, ancestry, sex, age, disability, sexual orientation, gender identity and expression, marital status, genetic information, military service, veteran status, or any other status protected by applicable law. Minorities, Women, Individuals with Disabilities, and Veterans are especially encouraged to apply.
Benefits at a Glance
Benefits at a Glance - Cambridge
