Position Summary
Responsibilities include maintaining the computing environment by identifying network requirements; installing upgrades; monitoring network performance. Service areas include, but are not limited to, slot floor networking, Audio/Visual network support, network installations, telecommunication support, internet connectivity support associated with Gun Lake Casino's electronic functionality, and other responsibilities as assigned.
About Us
At Gun Lake Casino, every Team Member is an ambassador, essential to the success of our company and our culture. We expect that all Team Members take personal ownership in ensuring that everything they do is in the best interest of Gun Lake Casino and embody the core values of the Seven Grandfather Teachings:
Love: Love your brothers and sisters and share with them.
Truth: Be true in everything you do. Be true to yourself and to your fellow Humans.
Respect: You must give respect if you expect respect. Respect everyone, all persons, and all the things created.
Bravery: To do what is right, even in the most difficult of times.
Honesty: Be honest in every action and provide good feelings in your heart.
Wisdom: We cherish knowledge; wisdom is used for the good of the people.
Humility: Know that you are equal to everyone else, no better, no less.
In This Role
- Assist with selection, planning, implementation, configuration, and testing of equipment; defining network policies and procedures; establishing connections and firewalls.
- Maintains network performance by performing network monitoring and analysis, and performance tuning; troubleshooting network problems; escalating problems to vendor.
- Secure the network by monitoring network access controls, monitoring and evaluating policies.
- Perform firmware/software upgrades for hardware and ancillary systems.
- Assist with maintenance of audio/visual networks and systems.
- Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
- Protects organization's value by keeping information confidential.
- Create and maintain documentation of systems, policies, and procedures.
- Investigate business solutions and opportunities that can benefit the organization and/or their area of responsibility.
- Mentor other IT team members to foster a collaborative learning environment.
Essential Qualifications
- Associates Degree in Computer Information Systems or other IT-related degree or equivalent combination of network administration experience and education.
- Must be at least 21+ years of age.
- Must have a strong working knowledge of network switching and firewalls.
- Experience supporting routing and switching hardware.
- Experience supporting and implementing Cisco Call Manager phone systems.
- Certifications such as JNCIA or CCNA are preferred.
- Experience managing VLANs, 802.11x security, switch configurations, routing tables, and VPN connectivity.
- Experience in managing projects effectively, and utilizing resources appropriately to ensure a timely, quality product.
- Ability to communicate effectively with Guests, Team Members, and Management in both written and verbal forms.
- Ability to perform well under pressure.
- Must have a valid Driving License and reliable transportation.
Physical Requirements
- Position requires twenty-four (24) hour per day on-call availability, daily work schedule.
- Manual Dexterity to operate job-related equipment.
- Ability to lift up to 50 lbs. with or without assistance.
Work Conditions
Work is typically in an office environment. Tasks may be performed from a sitting or non-sitting position in a confined area. Team Members may be required to stand, walk, lift, reach, push, pull and grasp. These tasks include the maintenance and care of the assigned areas. Work may entail trained chemical usage. May be exposed to secondhand smoke. Constant contact with fellow Team Members and Guests.
Disclaimer And Conditions Of Employment
The above statements are intended to describe the general nature and level of work being performed by persons assigned to this job. These statements are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required.
All applicants must be able to demonstrate their US work authorization during the employment verification process. The pre-employment process also requires the ability to pass a criminal background investigation, and drug/alcohol test.
Indian Preference
The Match-E-Be-Nash-She-Wish Band of Pottawatomi Indians abides by Native American preference in its hiring and employment policies.
Gun Lake Tribal Gaming Authority reserves the right to make changes to the above job description as necessary.
