Everyone is welcome at Handshake. We know diverse teams build better products and we are committed to creating an inclusive culture built on a foundation of respect for all individuals. We strongly encourage candidates from non-traditional backgrounds, historically marginalized or underrepresented groups to apply.
Your impact
The IT Systems Administrator is a key role within a tech company, responsible for maintaining, upgrading, and managing the company's software, hardware, and networks. The goal is to ensure that our IT infrastructure runs smoothly and efficiently, supporting the organization in its operational and strategic objectives. This role requires a blend of technical skills, problem-solving abilities, and excellent communication to manage various systems and resolve IT issues.
Your role - System Maintenance and Administration:
- Install, configure, test, and maintain operating systems, application software, and system management tools.
- Ensure the highest levels of systems and infrastructure availability.
- Monitor and verify the integrity and availability of all hardware, server resources, systems, and key processes.
- Network Management:
- Manage and configure network hardware, including routers, switches, firewalls, and VPNs.
- Monitor network performance (availability, utilization, throughput, and latency) and test for weaknesses.
- Set up user accounts, permissions, and passwords. Resolve problems reported by end-users.
- Security:
- Implement and maintain security protocols and procedures to prevent potential threats.
- Enforce and scale out identity and access management controls through automation.
- Apply operating system updates, patches, and configuration changes.
- Install and configure anti-virus software and malware protection
- Technical Support and Troubleshooting:
- Provide technical support and troubleshooting to resolve issues.
- Maintain documentation and technical specifications for planning and implementing new or upgrades of IT infrastructure.
- Liaise with vendors and other IT personnel for problem resolution.
Your Experience
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- 3+ years of experience as a System Administrator or in a similar role.
- Hands-on experience administering and managing MDM solutions for both Windows and macOS environments.
- Proficient in using Identity and Access Management (IAM) tools likeOkta.
- Proven ability to automate complex and repetitive tasks using infrastructure as code and Okta Workflows, Bettercloud and other platforms
- Hands-on experience in managing and optimizing Google Workspace environments, including user administration, security, and automation, to support organizational scalability and efficiency
- Skilled in network management and troubleshooting, ensuring seamless connectivity and issue resolution.
- Resourcefulness and problem-solving aptitude.
- Excellent communication skills.
- Strong analytical and troubleshooting skills.
- Ability to work independently and manage one’s time effectively.
- Excellent interpersonal and teamwork skills, with the ability to communicate complex information to non-technical colleagues.
- Continuous learning mindset to stay updated with the latest technologies and IT best practices.
Compensation Range
For cash compensation, we set standard ranges for all U.S.-based roles based on function, level, and geographic location, benchmarked against similar stage growth companies. In order to be compliant with local legislation, as well as to provide greater transparency to candidates, we share salary ranges on all job postings regardless of desired hiring location. Final offer amounts are determined by multiple factors, including geographic location as well as candidate experience and expertise, and may vary from the amounts listed above.
About Us
Handshake is the career platform for Gen Z. With a community of over 17 million students, alumni, employers, and career educators, Handshake’s network is where career advice and discovery turn into first, second, and third jobs. Nearly 1 million companies use Handshake to build their future workforce—from Fortune 500 to federal agencies, school districts to startups, healthcare systems to small businesses. Handshake is built for where you’re going, not where you’ve been.
When it comes to our workforce strategy, we’ve thought deeply about how work-life should look at Handshake. With our hybrid-work model, employees benefit from collaboration and shared team experiences three days per week in our vibrant offices, and enjoy the flexibility of remote work two days per week. Handshake is headquartered in San Francisco, with offices in New York, London, and Berlin.
What we offer
At Handshake, we'll give you the tools to feel healthy, happy and secure.
Benefits Below Apply To Employees In Full-time Positions.
- 💰 Equity and ownership in a fast-growing company.
- 🍼 16 Weeks of paid parental leave for birth giving parents & 10 weeks of paid parental leave for non-birth giving parents.
- 💝 Comprehensive medical, dental, and vision policies including LGTBQ+ Coverage. We also provide resources for Mental Health Assistance, Employee Assistance Programs and counseling support.
- 💻 Handshake offers $500/£360 home office stipend for you to spend during your first 3 months to create a productive and comfortable workspace at home.
- 📚 Generous learning & development opportunities and an annual $2,000/£1,500/€1,850 stipend for you to grow your skills and career.
- 💰 Financial coaching through Origin to help you through your financial journey.
- 🛜 Monthly internet stipend and a brand new MacBook to allow you to do your best work.
- 🚃 Monthly commuter stipend for you to expense your travel to the office (for office-based employees).
- 🥗 Free lunch provided twice a week across all offices.
- 🤝 Referral bonus to reward you when you bring great talent to Handshake.
(US-specific Benefits, In Addition To The First Section)
- 🏦 401k Match: Handshake offers a dollar-for-dollar match on 1% of deferred salary, up to a maximum of $1,200 per year.
- 🏝 All full-time US-based Handshakers are eligible for our flexible time off policy to get out and see the world. In addition, we offer 8 standardized holidays, and 2 additional days of flexible holiday time off. Lastly, we have a Winter #ShakeBreak, a one-week period of Collective Time Off.
- 🍼 Family support: We partner with Milk Stork to provide comprehensive 100% employer-sponsored lactation support to traveling parents and guardians. Parental leave coaching and support provided by Parentaly.
(UK-specific Benefits, In Addition To The First Section)
- 🏦 Pension Scheme: Handshake will provide you with a workplace pension, where you will make contributions based on 5% of your salary. Handshake will pay the equivalent of 3% towards your pension plan, subject to qualifying earnings limits.
- 🏝 Up to 25 days of vacation to encourage people to reset, recharge, and refresh, in addition to 8 bank holidays throughout the year.
- 🤝 Regular offsites each year to bring the team together + opportunity to travel to our HQ in San Francisco.
- 🛍️ Discounts across various high street retailers, cinemas and other social activities exclusively for Handshake UK employees.
(Germany-specific Benefits, In Addition To The First Section)
- 🏝 25 days of annual leave + 5 days of a winter #ShakeBreak, a one-week period of Collective Time Off across the company.
- 🤝 Regular offsites each year to bring the team together + opportunity to travel to our HQ in San Francisco once a year.
- 🧘 Urban sports club membership offering access to a diverse network of fitness and wellness facilities.
- 🛍️ Discounts across various high street retailers, cinemas and other social activities exclusively for Handshake Germany employees.
Looking for more? Explore our mission, values and comprehensive US benefits at joinhandshake.com/careers.
Handshake is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or reasonable accommodation, please reach out to us at people-hr@joinhandshake.com.
