About The Position
The expected salary range for this role on hire is: $92,075 - $144,648
Who We Are
The mission of the Department of Technology and Enterprise Business Solutions (TEBS) is to be responsive, collaborative, and innovative in providing technology solutions and services to facilitate the delivery of a wide range of services in all branches of government. The department strives to provide its solutions and consultative services in a cost-effective, timely , and high-quality fashion to reduce service times, avoid inflated costs, reduce information security risk, and improve the quality of County services through automation-assisted process improvement. The department facilitates business and reengineering processes to improve legacy workflow and streamline services to our customers.
Who We Are Looking For
This TEBS Policy Analyst will draft, review, and update IT policies and procedures based on regulatory requirements, best practices, and organizational needs. They will work as the primary liaison with other departments to address IT policy needs related to TEBS and the County. They will conduct data analysis , make policy and audit recommendations, and are responsible for succinctly communicating complex issues to various stakeholders throughout government. This position will work collaboratively with others to draft and create policies around complex and interdisciplinary issues, such as departmental and county-wide policy, cybersecurity, and technology ethics. They will independently conduct or serve as project leader for the organization and development of a comprehensive documentation of TEBS policy and procedures in a way that is accessible and serves the needs of all users. Supporting TEBS leadership, the TEBS Policy Analyst will be expected to write concise analysis and recommendations, contribute data analysis to larger written products, and support the CIO’s office with timely analysis and memos. Advanced competencies in IT-related fields and policy will drive performance in this role.
What You'll Be Doing
This TEBS Policy Analyst will :
- Draft and update IT policies and procedures based on regulatory requirements, best practices, and organizational needs. Conduct a yearly review of all TEBS policies to ensure they have an identified owner and are still needed, relevant, and updated.
- Lead on writing updates to the IT-related Administrative Procedures owned by the Office of Management and Budget (OMB) .
- Conduct research and analysis to understand emerging IT issues and propose policy solutions.
- Evaluate the effectiveness of IT policies through audits, feedback mechanisms, and performance metrics. Recommen d improvements to policies based on evaluation findings and changing organizational needs. Maintain documentation related to IT policies, procedures, and compliance activities.
- Identify IT risks and vulnerabilities and propose mitigation strategies. Collaborate with IT security teams to ensure policies align with cybersecurity standards and practices. Ensure IT policies adhere to relevant laws, regulations, and standards (e.g., GDPR, HIPAA, etc.) applicable to local government operations. Keep abreast of changes in regulations and update policies accordingly. Draft responses to Office of Internal Audit (MCIA) audits; OIG audits/investigations related to suspected fraud, waste, and abuse; and audits from auditors who conduct the County’s Comprehensive Annual Financial Review (ACFR). Work with departmental contacts and partners to provide responses and updates.
- Lead and liaise as IT policy representative for departmental and County-wide programs and initiatives, including AI Center of Excellence, state and federal legislation input, and cybersecurity. Support IT projects by providing advice and guidance on technology development and ensuring compliance with established policies. Collaborat e with project teams to integrate policy requirements into project plans and deliverables.
- Communicate IT policies to staff and stakeholders through training sessions, presentations, and documentation. Provide guidance and support to staff regarding policy interpretation and application. Engage with various stakeholders , including department heads, elected officials, and the public, to gather input on IT policies and address concerns. Build relationships with internal and external stakeholders to promote policy adoption and compliance. Prepare reports and presentations regarding IT policy adherence and effectiveness for management and regulatory bodies .
Minimum Qualifications
Experience: Five (5) years of professional experience in the information technology field in areas such as programming, systems analysis, and data/telecommunications, depending on the duties of the position.
Relevant Areas Of Experience Below
- Experience with drafting and revising policy , specifically around technology.
- Experience responding to internal audits and coordinating follow-up action.
- Knowledge of and experience working with federal, state, or local policies and ensuring compliance.
Education: Bachelor’s degree in computer science or a related field from an accredited college or university, or certifications in specific programming languages or operating systems may be required, depending on the duties of the position. Programming languages might include Visual C++, Visual J++, C++, C, SQL, PowerBuilder, Oracle Developer 2000, and COBOL.
Equivalency: An equivalent combination of education and experience may be substituted. For applicants possessing very hard to find skills which are a critical need to the department/agency, training and certification may be accepted in lieu of full degree requirements.
Preferred Criteria, Interview Preferences
All Applicants will be reviewed by the Office of Human Resources (OHR) for minimum qualifications. Those applicants who meet minimum qualifications will be rated “Qualified,” placed on the Referred List, and may be considered for an interview. Employees meeting minimum qualifications who are the same grade or higher will be placed on the Referred List as a “Transfer” candidate and may be considered for an interview.
Preference for interviews will be given to applicants with experience in the following:
- Knowledge of current technology, IT trends, technology policy , and industry standards related to the work of TEBS.
- Knowledge of relevant laws, regulations, policies, and standards (e.g., GDPR, HIPAA, etc.) applicable to local government operations .
- Skill in drafting and updating policy based on regulatory requirements, best practices, and organizational needs .
- Skill in researching, analyzing, and providing stakeholders with recommendations based on findings, policy, and standards.
- Ability to e valuate the effectiveness of IT policies through audits, feedback mechanisms, and performance metrics .
- Ability to communicate with peers, stakeholders, and other parties through various means of communication, including presentations, phone calls, and training sessions.
IMPORTANT INFORMATION
The Office of Human Resources (OHR) reviews the minimum qualifications of all applicants, irrespective of whether the candidate has previously been found to have met the minimum requirements for the job or been temporarily promoted to the same position. This evaluation is based solely on the information contained in the application/resume submitted for this specific position.
Montgomery County Government(MCG) is an equal opportunity employer, committed to workforce diversity. Accordingly, as it relates to employment opportunities, the County will provide reasonable accommodations to applicants with disabilities, in accordance with the law. Applicants requiring reasonable accommodation for any part of the application and hiring process should email OHR at OHR@montgomerycountymd.gov . Individual determinations on requests for reasonable accommodation will be made in accordance with all applicable laws.
MCG also provides hiring preference to certain categories of veterans and veterans/persons with a disability. For more information and to claim employment preference, refer to the Careers webpage on Hiring Preference .
All applicants will respond to a series of questions related to their education, relevant experience, knowledge, skills, and abilities required to minimally perform the job. The applicant's responses in conjunction with their resume and all other information provided in the employment application process will be evaluated to determine the minimum qualifications and preferred criteria or interview preference status. Based on the results, the highest qualified applicants will be placed on an Eligible List and may be considered for an interview. Employees meeting minimum qualifications who are the same grade will be placed on the Eligible List as a "Lateral Transfer" candidate and may be considered for an interview.
This will establish an Eligible List that may be used to fill both current and future vacancies.
If selected for consideration for this position, you may be required to provide evidence that you possess the knowledge, skills, and abilities indicated on your resume.
Montgomery County Ethics Law : Except as provided by law or regulation, the County's "Public Employees" (which does not include employees of the Sheriff's office) are subject to the County's ethics law including the requirements to obtain advanced approval of any outside employment and the prohibitions on certain outside employment. The outside employment requirements of the ethics law can be found at 19A-12 of the County Code . Additional information about outside employment can be obtained from the Ethics Commission website.
