You Lead the Way. We’ve Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.
About The Organization
Global Risk, & Compliance (GRC) group is the independent risk management (Second Line) organization within American Express and is headed by the Chief Risk Officer (CRO). GRC provides oversight as well as governance of risks and ensure the company operates in a safe and sound manner within global regulatory expectations.
The Information Security Risk Director is a leadership position within GRC’s Cybersecurity, Technology, and Resiliency Risk Oversight (CTRRO) team. The Director will lead a team of colleagues who execute independent risk management activities for assigned cybersecurity processes as well as lead CTRRO’s data and automation capabilities. The role reports into the Vice President of CTRRO, who reports into the Head of CTRRO and Vendor Risk Oversight, who reports into the EVP of Enterprise Risk Management.
Job Responsibilities
- Lead and nurture a global team of four to six direct reports and maintain performance management for assigned colleagues
- Lead execution of risk assessments, monitoring, and reporting over assigned cybersecurity processes, such as vulnerability management
- Identify and apply thought leadership, best practices, and emerging trends
- Lead gap assessments per laws, regulations, and regulatory guidance as well as industry frameworks and company policies
- Demonstrate high level of curiosity to learn and willingness to present an effective credible challenge
- Identify issues for control failures or gaps and execute issue management until closure
- Develop strong working relationships with all levels of the organization, handle and resolve conflict, to achieve results and enact wide-scale impact across the organization.
- Lead CTRRO's data strategy, including analysis and creation risk metrics (KRIs/KPIs), direction of enhancement of the team's GRC modules and capabilities, query cyber data warehouses, and building risk dashboards and reporting.
Job Qualifications
- BA or BS in Cybersecurity, Information Systems, Computer Science, Data Science, or related field is preferred
- Must have relevant Cybersecurity, technology, or risk management certification (CISSP, CCSP, CEH, CISM, etc.)
- Minimum eight years of experience in relevant fields such as technology audit, risk, cybersecurity, or information technology, with minimum of 3 years leading others
- Prior experience in cybersecurity and information technology is preferred
- Prior experience in creating or directing development of automation capabilities, GRC tools, big data platforms, KRIs/KPIs
- Prior experience in applying cybersecurity concepts and countermeasures in public cloud environments
- Demonstrated expertise in using regulatory and industry cybersecurity frameworks and guidance (CRI Sector Profile, NIST, FFIEC, MITRE ATT&CK) to audit cybersecurity controls
- Knowledge of current cybersecurity industry trends and events and experience in applying evolving trends to audits, assessments, or lessons learned
- Demonstrated proficiency in translating cybersecurity concepts for public cloud environments
- Proven ability to lead projects and initiatives that drive performance
- Demonstrated track record of integrity, effective communication, innovation, and excellence
- Strong written and verbal communication skills to deliver high quality, actionable feedback to client management on control issues and potential solutions to close gaps
Salary Range: $170,000.00 to $255,000.00 annually + bonus + equity (if applicable) + benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
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