By joining Bio-Techne, you’ll join a company with a powerful and positive purpose of enabling cutting-edge research in Life Sciences and Clinical Diagnostics. Bio-Techne, and all of its brands, provides tools for researchers to further treat and prevent disease worldwide.
Salary range: $80,000-120,000
Position Summary
The IT Systems Administrator is responsible for the effective, provisioning, installation/configuration, operation, and maintenance of systems hardware and software or related infrastructure. This individual partners with management and Systems Engineers to deploy and support innovative technologies in alignment with business objectives. Performs advanced troubleshooting and problem resolution of infrastructure production issues. Manages day-to-day support of assigned infrastructure solutions and implements configuration changes recommended by IT Systems Engineers. Serve as escalation support for all IT Support Specialists.
Essential Functions
- Provide administration of servers in a virtualized server environment using VMware and Hyper-V management tools
- Perform troubleshooting, root cause analysis, trending, performance analysis, and resolution of system issues.
- Work in a fast-paced environment and manage multiple priorities simultaneously
- Daily customer interaction required to follow up on issues and track the progress of project(s)
- Help maintain our VMware environment including managing host and vcenter patching and upgrades.
- Help build virtual servers as needed based on requests or projects needed.
- Support LANs, WANs, network segments, Internet, and intranet systems.
- Help install physical infrastructure hardware as needed including, switches, firewalls, servers, storage, and access points
- Perform problem analysis and resolve escalated technical problems reported by users and management.
- Configure and monitor infrastructure such as network, servers, access logs etc., and ensure availability to company systems.
- Evaluate and respond to system performance logs and alerts.
- Research and recommend innovative and where possible automated approaches for repetitive system administration tasks.
- Manage company file shares and permissions as well as perform identification and cleanup of unused or files available to archive.
- Create, change, and delete user accounts per request and manage access to company systems.
- Create and administer Windows and Linux servers and ensure successful application of security updates and patches.
- Manage Office365 email infrastructure and SPAM filters.
- Some weekend/after-hours work required, as necessary
- Occasional On-Call rotation required for Client and infrastructure production issues
- Performs additional duties as assigned.
JOB SPECIFICATIONS
Education And Experience
Position requires an Associate’s degree in Computer Science or equivalent and 3 – 5 years of related experience. Bachelor’s degree preferred. Experience working in a broader enterprise/cross division business unit model preferred. Must be able to work in a fast paced environment, be able to multi-task, and have good verbal and written communication skills. Must be able to accurately follow direction of senior IT staff and to learn and adapt to rapidly changing technologies and environments.
JOB SPECIFICATIONS
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Knowledge, Skills, And Abilities
- Five+ years of performing System Administration in a production environment
- Extensive experience troubleshooting hardware and software
- Proficiency shown working with Azure (AAD, Identity, Security, Compliance) and Microsoft 365 workloads, to include SharePoint Online, OneDrive, Teams, and Exchange Online - Intune MDM & Teams Voice/VOIP a plus
- Proficient knowledge of troubleshooting various enterprise applications
- Proficient knowledge of user access control, patching, and networking stacks
- Proficient knowledge of Active Directory, Exchange Server, and other local systems management (DHCP, DNS, NTFS)
- Working knowledge of email system maintenance/support, and experience migrating a wide-scope of source environments into Exchange Online
- Knowledge of backups and backup technologies including Veeam
- Knowledge of SQL/Database concepts.
- Proficiency working with email/content protection systems (anti-spam/DLP/EOP) a strong plus
- Proficient knowledge of setting up and maintaining VMware and virtualization
- Proficient knowledge of storage solutions and hardware such as iscsi, nfs, Nimble, Pure, etc.
- Proficient knowledge of setting up and maintaining computer hardware
- Knowledge of Okta and SSO
- Ability to communicate effectively with all levels of staff and management both verbally and in writing
- Effective documentation skills and strong attention to detail
- Demonstrated ability to work independently with minimal supervision as well as part of a team
- Ability to explain complex issues to end users and Executives alike
- Proficient knowledge of assigned systems (e.g. Windows or Linux), including installation and troubleshooting
- Excellent customer service skills
- Effective ability to maintain vendor and partner relationships
- Prior experience with project management tools, such as Smartsheet, a plus
- Certification(s) related to environment (e.g. Microsoft, VCP, LCP) a strong plus
- Demonstrated experience with PowerShell/MS Graph scripting, for support and deployment automation a plus
- Experience working in a validated environment is a plus
- Proficient knowledge of monitoring solutions such as SolarWinds, LogicMonitor, etc.
Why Join Bio-Techne
- We offer competitive wages along with extensive benefits for employees and their families.
- We invest in our employees’ financial futures through retirement programs and an employee stock purchase plan.
- We help our employees develop their careers through mentorship, promotional opportunities, training and development, internship programs, and more.
- We offer an international and diverse working environment, enriched by employee resource groups; volunteer and charity events; and employee events that build a culture of caring and belonging.
- We foster a culture of empowerment and innovation, where employees feel valued and encouraged to bring their new ideas to the table.
Bio-Techne is an E-Verify Employer in the United States.
Bio-Techne is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
To protect the interests of all, Bio-Techne will not accept unsolicited resumes from any source other than a candidate application. Any unsolicited resumes sent to Bio-Techne will be considered Bio-Techne property.
