Description:
We are a family-oriented Midwest and East coast-based company, with locations in Wisconsin, Minnesota, Michigan, Maryland, and Pennsylvania. As a result of our growth, we have a need for a Network Administrator.
This role provides comprehensive technical and administrative support for Crane systems and a range of enterprise applications, ensuring smooth and efficient operations across hardware, software, and network environments.
Our mission is to help customers succeed. To achieve our mission, we've instilled a culture and environment that encourages new ideas, promotes experimentation, and inspires innovation. Crane Engineering team members impact the organization's success and are recognized for creating WOW! customer experiences.
What You Get To Do
· Champion Core Values: Embrace and promote Crane's core values—integrity, teamwork, customer focus, innovation, passion, and a positive work environment.
· System & Network Maintenance: Ensure optimal performance of IT infrastructure, including hardware, software, and network components, to maximize efficiency and user productivity.
· Network Administration: Manage network operations, including backups, security protocols, user account creation, M365, Azure, Microsoft Defender, Intune and VPN systems.
· Asset Management: Track and maintain an up-to-date inventory of IT equipment and software licenses. Manage vendor relationships.
· Standardization & Documentation: Develop and maintain system standards for IT devices and infrastructure, ensuring consistency and adherence to best practices.
· System Repairs & Troubleshooting: Recommend, design, and implement scalable solutions across the infrastructure landscape, ensuring the stability and performance of various IT systems.
· Help Desk Support: Provide frontline technical support for desktops, laptops, printers, email systems, and remote access, resolving user issues efficiently.
· Hardware & Software Deployment: Assist in rolling out new hardware and software, optimizing the deployment process to minimize disruption.
· Technology Research & Planning: Participate in technology planning by researching emerging trends and recommending solutions that align with business goals.
· Software/Hardware Support: Offer troubleshooting support for software and hardware, guiding users through resolving issues and improving system efficiency.
· User Training & Support: Evaluate system usage and provide user training to enhance productivity and software/hardware efficiency.
· System Configuration & Security: Manage user accounts and access control, ensuring system security and compliance with company standards.
· Procurement Assistance: Assist with obtaining competitive pricing for IT equipment and supplies when needed.
· Mobile & Communication Support: Oversee setup and maintenance of company mobile devices and phone systems, collaborating with third-party providers when necessary.
· Other Responsibilities: Perform additional duties as assigned to support overall IT operations.
Requirements:
What We Need From You
· Bachelor's degree in Information Technology or a related field, or equivalent experience (5+ years).
· Preferred: Microsoft or similar IT certifications.
· Proficient knowledge of LAN/WAN networks, software/hardware systems, data communications, and vendor management.
· Strong analytical skills, with the ability to troubleshoot and resolve complex technical issues.
· Effective communication skills to interact with users across varying levels of technical expertise.
· Organizational prowess, attention to detail, and a focus on accuracy.
· Self-driven, with the ability to take initiative and proactively solve problems with limited supervision.
· Familiarity with industry security frameworks is a plus
We Are Winning When
Our expectations are that team members demonstrate our Core Values.
· Integrity & Respect – Work with the highest ethical standards, interact openly and directly, honor our commitments and value diversity of styles, roles and perspectives.
· Teamwork – Actively collaborate with others to solve problems and create opportunities. Devote ourselves to the team's and others' success.
· Customer Focus – Make customers the starting point for everything we do. Understanding what they want and expect from us will enable us to earn their loyalty.
· Excellence & Innovation – Continuously elevate our expertise and knowledge to strengthen our competitive advantage; and always look for ways to apply breakthrough ideas.
· Passion & Energy – Bring passion and energy to our work so that we are energy givers, enabling us to own and pursue objectives in spite of obstacles and adversity.
· Fun! – Enjoy what we do and have fun with each other – celebrate a job well done… 25% more fun.
Benefits and Team Member Perks
· Positivity, cohesiveness and celebrating a job well done!
· Competitive compensation and benefits structure within a values-driven culture
· Work-life balance; generous paid time off program including paid holidays
· Comprehensive health insurance coverage
· 401k with generous company match
· Intuitive health and wellness program that rewards participation
· Community involvement and volunteering opportunities
· Career advancement through our Career Tracker program
· Continuous learning through our talent learning management system – Crane University
· Full time position, 40 hours a week.
Apply today and join the team at: https://www.craneengineering.net/careers
Crane Engineering is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status, disability, or any other characteristic protected by law. Crane Engineering also participates in E-Verify to verify identity and employment eligibility.
