Job Role: System Administrator
Duration: 12+Months
Location: Cambridge, MA
At-a-Glance:
Are you ready to build your career by joining a global pharmaceutical company? If so, our client is hiring a System Administrator!
What You'll Do:
Supporting day-to-day hybrid IT Operations.
Responsible for the daily systems administration in support of on-premises (VMware) and cloud (AWS) environments and applications.
Operation of Infrastructure services, and backups (NetBackup, Veeam, AWS backup) including incident response and coordination of MSP response.
Manage disaster recovery (DR) for servers, databases, and file shares.
Administration of endpoint dependencies, including central patching, application delivery, and updates.
Supporting, maintaining, and implementing Window Servers (VMware)
Manage Windows client and Server operating systems in an Active Directory environment.
Supporting and managing infrastructure devices LAN, WAN, VPN, Firewall, Switches, Routers, Server Hardware.
Management of security certificates.
Maintain technical configuration and knowledge base documentation.
Monitoring/Alerting response and resolution.
Troubleshoot and address hardware, software, and OS-related issues.
Manage escalations (internal and external).
Participate in testing and implementation of new or upgraded servers and software applications.
Participate in local, regional, and global projects under the supervision of senior staff.
Support, and supplement available training for, end user service or application issues, including Linux OS.
Provide support to on-prem and Cloud storage systems based on NetApp platforms.
Participate and provide mentoring in the IT department’s Co-Op program.
Assist Co-Ops with improving IT workflows and processes, while enabling them to learn and apply new technologies.
Participate in rotational backup support of 24/7/365 global applications as part of an on-call rotation is required.
What You’ll Bring:
BS in Systems, or Network Administration, or equivalent experience.
4 plus years of experience managing Windows client and Server operating systems in an Active Directory environment.
Experience with Linux Operating Systems (Ubuntu, CentOS, RedHat, or AWS Linux).
Experience with networking and troubleshooting network protocols.
Demonstrated problem-solving and troubleshooting skills.
Familiarity with web and application servers.
OKTA and/or Azure AD experience are a plus.
Ability to:
Learn quickly and perform under timeline expectations.
Prioritize & manage several tasks, work independently, and accomplish broad objectives.
Collaborate and work productively with IT staff and research scientists of highly diverse backgrounds.
Excellent creating and maintaining technical and user-focused documentation.
Must have:
Excellent customer service skills and enjoy working in a small collaborative team.
Experience and commitment to excellent customer service (on the phone, remotely, in person).
Comfortable with and able to lift 50lbs) move standard IT equipment (computers, printers, etc.), and able manage computer and equipment setup requiring accessing cabling behind desks and on the floor.
Desired Qualifications:
Experience working effectively with Managed Services Providers (MSPs) to deliver targeted solutions.
Experience or exposure to:
SDDC (VMware Cloud).
Database administration (Oracle, SQL, MySQL, Postgres).
Cloud service delivery.
Management of systems in a VMWare environment.
DevOps technology (automation, containerization, log aggregation).
Backup technologies (Veeam, NetBackup).
