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Position Overview

As the Manager - Chief Information Digital Officer (CIDO) Engagement this individual will offer comprehensive support and serve as a trusted advisor, delivering strategic insights and playing a pivotal role in developing and managing key relationships across the IT landscape and the broader organization. Success in this role requires a strong ability to anticipate needs, manage complex projects, and effectively navigate a dynamic and evolving environment.

Key Responsibilities

Administrative Support:

Prepare and edit Executive level material inclusive of correspondence, reports, and presentations.
Coordinate and manage executive meetings, including agenda preparation, minutes, and follow-up on action items.
Handle confidential information with discretion and professionalism.
Assist in managing departmental budgets and tracking expenses.

Strategic Partnership Management

Proactively identify opportunities to strengthen relationships with key stakeholders and industry partners.
Serve as point of contact and liaison for strategic engagements.
Coordinate and facilitate strategic meetings and collaborations with external partners.
Assist in identifying new partnership opportunities and contribute to the development of partnership strategies.
Track and report on the progress of partnership initiatives and projects.

Project Coordination

Lead and/or support strategic projects that require cross-functional collaboration and alignemnt with CIDO’s objective and vision.
Support the CIDO in executing key projects and initiatives, ensuring deadlines and deliverables are met.
Collaborate with various departments to ensure alignment and successful implementation of IT projects and strategies.
Conduct research and prepare briefing materials to support strategic decision-making.

Organizational Support

Serve as a liaison between the CIDO and other executives, team members, and external contacts.
Facilitate communication and information flow within the department and across the organization.
Assist in organizing and executing corporate events, seminars, and conferences related to IT and digital strategy.

Requirements

Bachelor’s degree in Business Administration, Information Technology, or a related field.
Minimum of 7 years of experience in executive assistant roles, preferably supporting senior executives in the IT sector.
Experience in strategic planning, business analysis. Or consulting in the IT sector is preferred.
Demonstrated experience in managing and developing strategic partnerships.
Strong organizational and project management skills, with the ability to handle multiple priorities and meet deadlines.
Excellent written and verbal communication skills, with a keen attention to detail.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with project management tools.
High level of discretion and professionalism in handling confidential information.
Ability to work independently and as part of a team in a fast-paced environment.

Company Overview

Since 1827, Norfolk Southern Corporation (NYSE: NSC) and its predecessor companies have safely moved the goods and materials that drive the U.S. economy. Today, it operates a customer-centric and operations-driven freight transportation network. Committed to furthering sustainability, Norfolk Southern helps its customers avoid 15 million tons of yearly carbon emissions by shipping via rail. Its dedicated team members deliver more than 7 million carloads annually, from agriculture to consumer goods, and is the largest rail shipper of auto products and metals in North America. Norfolk Southern also has the most extensive intermodal network in the eastern U.S., serving a majority of the country’s population and manufacturing base, with connections to every major container port on the Atlantic coast as well as the Gulf of Mexico and Great Lakes. Learn more by visiting www.NorfolkSouthern.com.

At Norfolk Southern, we believe in celebrating our individuality. By leveraging the unique backgrounds and viewpoints of our employees, we can create a culture of innovation, respect, and inclusion. We know that employees thrive in a workplace where differing viewpoints, ideas, and experiences are freely shared and valued. As such, we encourage all employees to contribute their distinctive skills and capabilities to our organization.

Equal employment opportunities are available to all applicants regardless of race, color, religion, age, sex, national origin, disability status, genetic information, veteran status, sexual orientation, and gender identity. Together, we power progress.

Norfolk Southern jobs

Manager - CIO Engagement