Job Responsibilities

Provide operations, maintenance, and end-to-end infrastructure support for ScienceLogic environments
Setup, configuration, operations, and maintenance of ScienceLogic for new or existing systems and applications hosted in the VA Enterprise Cloud (VAEC)
Continuous configuration and tuning of VAEC Operational Tools (VAECOT) to proactively monitor the VAEC environments and CSP services to ensure all VAEC SLAs are met or exceeded, and performance and costs are optimized
Assist with integration of SL1 with existing enterprise applications like Service Now and JIRA Workflow Manager
Help to develop KPI's and operations dashboards
Create customized SL1 user and admin guides for the VA
Train end users on SL1 features
Help explain to app teams the findings/optimizations reported by SL1
Assist with SL1 infrastructure planning for future usage
Must be available on-call for 24x7 operations of the SL1 production platform inside the VAEC

Required Qualifications

US Citizenship
Bachelor's degree or equivalent experience in computer science, electronics engineering or other engineering or technical field OR AWS/Azure Certification (AWS Professional / Specialty Cert. OR Azure Expert / Advanced Cert.)
Minimum of six (6) years setting up, configuring and using AWS cloud operational tools to ensure service level agreements and performance targets are met, and continued compliance with policies, standards and guidelines.
Must have experience implementing shared services and migrating systems/applications; and managing and operating systems/applications in an enterprise cloud computing environment.
Subject matter expertise with VAEC Cloud Service Provider Microsoft AWS.
Able to pass a background check to obtain a Public Trust (High-Risk) Position

Preferred Qualifications

Previous Federal Government experience
Two or more years working with application monitoring systems, AIOps monitoring solutions, and security and compliance solutions
Active or prior clearance for at least a Public Trust (High-Risk) position
Ability to create deliverable quality technical documents and how-to guides and other work
Experience with Change Management and Configuration Management practices, and leveraging the tools you are responsible for, work with and in support Operational Control (OC) and DevSecOps change and configuration management requirements
One or more Microsoft or Amazon cloud certifications
Experience assisting with security assessments
Experience with Agile or DevOps frameworks
Experience with network and/or systems administration in Linux/Unix and/or Windows environments
Experience with at least one configuration technology such as: CloudFormation, Terraform, Chef, Puppet, Ansible, etc.
Troubleshooting & analytical skills, to include using tools or root cause analysis
Solid understanding of application technologies and frameworks like Java, .NET, n-tiered apps, client-server apps, databases, etc.
Solid attention to detail with a keen analytical mind that sees beyond just what is in front of them
2 years of experience building, handling, and deploying ScienceLogic solutions within Cloud and Hybrid (on-premise) environments
Ability to prioritize customer buildouts of SL1, to include custom configuration and the proper use and reuse of SL1 Templates
Understand the proper use and deployment of ScienceLogic PowerPacks into the working environments
Understanding of how to implement ScienceLogic within Containers and use of Microservices
One or more ScienceLogic certifications or training courses
Understanding of AIOps concepts and standard processes
Familiarity with CMDB concepts and creating/maintaining a CMDB in SL1

About Capgemini

Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 360,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms. The Group reported in 2022 global revenues of €22 billion.

Get The Future You Want |www.capgemini.com

Disclaimer

Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.

Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.

Click the following link for more information on your rights as an Applicant http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law

Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.

Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini.

Capgemini discloses salary range information in compliance with state and local pay transparency obligations. The disclosed range represents the lowest to highest salary we, in good faith, believe we would pay for this role at the time of this posting, although we may ultimately pay more or less than the disclosed range, and the range may be modified in the future. The disclosed range takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to, geographic location, relevant education, qualifications, certifications, experience, skills, seniority, performance, sales or revenue-based metrics, and business or organizational needs.

This role may be eligible for other compensation including variable compensation, bonus, or commission. Full time regular employees are eligible for paid time off, medical/dental/vision insurance, 401(k), and any other benefits to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

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