Heroic Technologies is a leading Cybersecurity-focused Managed Service Provider (MSP), dedicated to mitigating the cybersecurity risk of small and medium-size businesses. Our comprehensive suite of cybersecurity solutions provides proactive protection, continuous monitoring, and rapid response to ensure the integrity, confidentiality, and availability of our clients' critical assets.

Position Overview: We're hiring a proactive Sales Development Representative (SDR) to drive lead qualification and initiate crucial conversations with key stakeholders. Understanding SMB challenges and industry dynamics is vital. You'll book qualified appointments, manage scheduling, and optimize opportunities for our sales team, demonstrating strategic prospecting and networking skills. This role offers a great opportunity for a motivated, skilled, and well-connected candidate.

Key Responsibilities: 

Lead Generation: Utilize a variety of channels, including outbound calls, emails, social media, and industry events, to identify and qualify potential leads interested in cybersecurity solutions.

Prospecting: Conduct thorough research on target industries, verticals, and personas to tailor outreach strategies and engage with decision-makers effectively.

Outbound Outreach: Initiate meaningful conversations with prospects to understand their cybersecurity challenges and pain points, positioning Heroic Technologies as the trusted partner for addressing their security needs.

Pipeline Management: Maintain accurate records of prospect interactions, activities, and opportunities in the CRM system, ensuring visibility and alignment across the sales team.

Collaboration: Collaborate closely with the sales team to transition qualified leads and opportunities, providing valuable insights and context to facilitate the sales process.

Continuous Learning: Stay informed about emerging cybersecurity threats, industry trends, and regulatory requirements to effectively engage with prospects and address their evolving security concerns.

Performance Metrics: Meet or exceed monthly and quarterly targets for lead generation, prospect engagement, and opportunity conversion, contributing to the overall growth and success of the sales organization.

Qualifications:

1-2 years of sales or business development experience
Proficiency in consultative selling techniques and conveying the unique value proposition of our offerings
Proven experience working in a fully-remote environment
Customer-centric mindset and resilience in handling objections
Collaborative mindset and adaptability to evolving environments
Personal Facebook & LinkedIn pages maintained and used during day-to-day work  (not separate profiles – it’s important that you are working and engaging with prospects on both platforms)

HR Information:

Base compensation package of $40,000US per annum, OTE at $70k+
A commission-based compensation is added to thebase salary dependent on the number of quality appointments booked and shown, as well as the number of clients closed as a direct result of these actions
- The compensation breaks down as follows:   Per quality call booked & seen = $50 
- Per new client closed = 1% of total Closed Contract Value
Medical, vision and dental benefits 15 days of PTO, most national holidays + 1 day after Thanksgiving 401K plan
MUSTbe from Westcoast (ideally located near SF Bay area or in Pacific Northwest)
Schedule is 8 AM to 5 PM Pacific Time
Full-time

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Sales Development Representative