Position Summary

The Administration Specialist I is responsible for the maintenance of accounts within Administration in accordance to policy provisions and internal guidelines ensuring all requests are fulfilled in a timely and professional manner.

Expectations

Processes applications and enrollments ensuring completeness and accuracy
Interprets policy provisions to answer questions regarding benefits and eligibility
Calculates premiums, rates, refunds and other billing information
Collects and process premium payments and reconciles accounts
Corresponds with clients and customers via telephone, email, and mailings
Maintains a courteous and professional manner with internal and external customers
Performs other duties as assigned

Competencies

Accurate, detail oriented, and strong organizational skills
Proficient computer skills including Microsoft Office (Word, Excel, and Outlook)

Requisites

High School Diploma or equivalent
Experience working with insurance products or within the insurance industry preferred

We offer comprehensive benefits to full-time employees including company-paid medical, STD, LTD and life insurance; plus voluntary dental, vision, Life/AD&D insurance, 401(k) with company matching, generous paid time off and much more.

We encourage applicants of all ages and experience, as we do not discriminate on the basis of an applicant’s age.

ALL OFFERS OF EMPLOYMENT ARE CONTINGENT UPON PASSAGE OF A DRUG SCREEN AND BACKGROUND CHECK.

Forrest T. Jones & Company jobs

Administration Specialist I