***At this time, Ingenium Talent is only able to work with US Citizens or candidates who are eligible to work in the United States without sponsorship considerations. No third-party or corp-to-corp partnerships are available for this role.***

Ingenium Talent, a Louisville-based professional search firm, is working with a local IT consulting firm in their search for an experienced Microsoft Office 365 Administrator. This role will be critical in providing high-quality technical support and services to our clients' customer base. Our client is open to a combination of on-site and remote but would consider fully remote for the right candidate.

This is a full-time position with very unique benefits including a four-day work week and four weeks of PTO to start.

Responsibilities include, but not limited to:

Provide 1st-2nd line support to clients; be the voice of the support team.
Execution of, and maintaining of, ticketing system for client support requests.
Troubleshoot common hardware/software issues
Proactive maintenance of, and emergency reaction to network, hardware, software failures.
Maintain security of data, network, and back-up systems.
Assist in designing, developing, and implementing corporate IT systems, policies, and procedures.
Assist in identifying, implementing, and administering new corporate tools and processes.
Administration of client PCs, Networks, Servers, Telephony, and Infrastructure.
Maintaining current documentation of client processes.
Performance reports for client consumption.
Providing on-site support to clients when needed.
Developing your skillset to further your career goals

Minimum Qualifications including possessing at least four to five years of experience supporting the following:

Windows 10/11 Pro
Windows Server 2016/2019/2022
Hypervisor Platforms – Hyper-V, VMWare ESXi, XCP-ng
Windows Server Services & Features – Active Directory, DHCP, DNS, DFS, etc.
Office 365 / Microsoft 365 – All Features
Remote Desktop Services
Azure Cloud Technology
VOIP, SIP & PBX Technologies
Backup Topologies and Management
TCP/IP Networking, IPSec, VPN, SSL, TLS, WLAN
Configuration of Routers, Switches, Firewalls, Gateways, Network-Layout and Topology
Remote Monitoring and Management (RMM) tools
Call logging, management, and closure within SLA
PowerShell scripting
Possess the ability to meet deadlines and adjust to changing priorities

If you’re passionate about providing top-line technical support, thrive in a collaborative environment, and want to make a meaningful impact, we encourage you to apply today to evan.weiss@ingeniumtalent.com.

Ingenium Talent jobs

Microsoft365 Administrator