IT Systems Administrator

Direct-Hire (On-site)

Summary

In the role of Systems Administrator/Consultant, you will oversee and manage the Firm's technical operations, ensuring optimal performance for both the Firm and its clients. You will report to the Director of IT, the Managing Partner, and the Head of the Technology Committee, collaborating closely with Supervisors, Managers, Principals, and Partners. Reasonable accommodations can be provided to support individuals with disabilities in performing essential functions.

Essential Duties and Responsibilities:

Diagnose and resolve IT issues.
Identify root causes and implement solutions to minimize disruptions and downtime.
Support internal team members and external clients by addressing IT support requests and providing training on business programs.
Manage account setups for new hires and terminate access for departing team members.
Oversee the deployment, monitoring, maintenance, development, upgrade, and support of IT systems for designated offices, including servers, PCs, operating systems, telephones, software applications, and peripherals.
Provide expertise and support during system upgrades, installations, conversions, and file maintenance.
Support system development and enhancement, as well as the integration of new systems with existing ones.
Collaborate with the Director of IT to develop strategies and plans to enhance client services, improve user efficiency, and foster innovation.
Stay current with the latest technologies and identify new technology solutions that meet business and system requirements.
Implement all IT policies and procedures, including those related to architecture, security, disaster recovery, standards, purchasing, and service provision.
Support the overall mission and adhere to all standards, policies, procedures, and confidentiality guidelines.
Comply with the Firm’s policies, procedures, manuals, forms, and relevant software.

Additional Duties and Responsibilities:

Act as a consultant to clients by troubleshooting and analyzing IT issues.
Participate in office and Firm-wide initiatives.
Actively pursue self-development opportunities.
Build strong relationships with internal and external teams.
Maintain personal and professional integrity at all times.
This position may require long hours, occasional weekend work, and additional on-call availability during peak seasons.
Perform other duties as assigned.

Required Experience and Skillsets

Bachelor’s degree in a related field or a minimum of four (4) years of recent experience in information technology.
Experience with the latest technologies and products used in the industry.
Proficiency with Windows operating systems.
Experience with Citrix and/or SQL is preferred but not required.
Strong verbal and written communication skills to gather information and explain complex technical concepts in simple terms.
Strong observational skills to recognize potential problems early.
Excellent customer service skills to interact professionally and positively with team members and clients.

If you meet the qualifications outlined above, we encourage you to apply, and we'll schedule an interview with you.

All qualified applicants will receive consideration for employment without regard to race, color, religion, ethnicity, national origin, sex, gender identity, sexual orientation, disability status, protected veteran status or any other protected status under the law.

EverStaff is an equal opportunity employer (M/F/D/V/SO/GI)

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Information Technology System Administrator