Company Description

Techcella is a niche organization providing our business partners with unparalleled service and delivery of projects in a short period of time. Our specialized staff has extensive experience in several domains in the market, including Federal Government, telecommunications, finance, defense, e-commerce, and education. We pride ourselves on being innovative, collaborative, and dedicated to providing industry-based, end-to-end business services to our clients.

Role Description

Techcella is seeking a System Administrator (Microsoft System Center Operation Manager/Cloud Monitoring Engineer) to join our team. The SCOM Engineer will provide support for data centers that host core applications and infrastructure. This position is part of a team that tracks system performance using in-place monitoring tools such as SCOM and vCenter to support comprehensive monitoring and application/Infrastructure performance and availability.

The daily functions of this role include:

Perform administrative tasks from the System Center Operation Manager (SCOM) and Azure Application Insight consoles
Provide application and infrastructure support for the SCOM/Azure platform and create and maintain monitoring and notification rules
Review and update SCOM console security, apply patches, create SCOM console roles and reviews, and create and install custom Management Packs (MP) as needed
Deliver SCOM views, create custom reports on results of SCOM monitoring, use SQL Server Reporting Services (SSRS) technologies, and provide problem resolution for SCOM components and related custom scripts
Build Executive Dashboards via Web interfaces or other dashboards via PowerBI
Identifies application and infrastructure performance and scalability risks and mitigation for risks in a timely manner
Identifies trends, implements new solutions/processes that fix issues, and continually strives toward moving from a reactive stance to a proactive stance
Develops processes and tools that ensure that capabilities are effectively transitioned to Network Operations and tier 2 teams, including the existence of adequate monitoring, and comprehensive playbooks for quick resolution of incidents
Researches and monitors current end-user response time as well as application and system performance and availability
Ensures that applications deployed will properly scale and meet expected SLAs for Performance, Availability, Scalability and Stability
Monitors and reports for existing applications/systems and infrastructure
Creates automated solutions for data collection and reporting for existing applications and infrastructure for Performance and Availability
Reviews and analyzes Web Application Performance and end user experience (client-side browser profiling), utilizing a deep understanding various monitoring tools
Works with the application and infrastructure teams to setup Performance monitoring for the applications, databases, network and Cloud
Implements effective monitoring solutions and assists in establishing the appropriate response to those events through processes and procedures, enabling level 1 and 2 teams to resolve as many issues as possible

Qualifications

Bachelor's Degree from an accredited college or university
Minimum seven (7) years of related SCOM experience
Experience with the installation, configuration, and administration of Microsoft System Center Operations Manager 2019
Experience working in a cloud based system, Azure is highly preferred
Experience with instrumenting agent based and network based Application Performance Monitoring tools for performance and availability monitoring
Knowledge and experience with Continuous Integration, Continuous Build and Continuous Deployment Practice, Tools, and trends
Experience in application/network performance and availability monitoring
Experience with PowerShell scripting engine to automate tasks with SCOM
Experience with System Center Configuration Manager 2016-19, System Center Service Manager 2016-19and System Center Orchestrator
Experience with major Microsoft technologies including PC and server operating systems, Active Directory, Exchange, SharePoint, SQL Server
Knowledge of server virtualization technologies, preferably VMware and/or Microsoft Azure technologies
Knowledge of multiple processor systems, RAID hardware, SCSI attached, and storage area network solutions
Knowledge of data backup, replication and encryption technologies
Experience with Veritas Netbackup, Azure PaaS, IaaS, VMWare preferred
Knowledge of LAN/WAN network infrastructure technologies
Experience with Executive Dashboards preferred
Knowledge of PowerShell HTTP, HTTPS, TCP/IP, SMTP, DNS, SSH, TELNET, SNMP and FTP

Must be able to attain Public Trust.

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