The current schedule for this position includes four 10-hour shifts, 7:00am-6:00pm (day off to be determined) as well as rotating on-call assignment.

Summary

Under the direction of the City Prosecutor, to assist victims and witnesses of all crime categories: to assess needs, provide information, and make appropriate referrals and services; to act as a liaison for victims between law enforcement, prosecution, and other agencies; to recruit, train, and supervise volunteers; and to provide staff support related to assigned cases.

SUPERVISION EXERCISED

Exercises direct supervision over all Victim Advocates and volunteers.

Essential Duties

Provide crisis interventions for victims of violent crimes; provide needs assessment from information obtained through client intake documentation, client interview, and information gathered in the initial background histories; evaluate needs and make appropriate referrals for counseling, housing, shelter, legal assistance, and other services as needed.
Assist victim in obtaining protective orders; and assist in filing victim reparation forms, victim/witness statements, medical release forms and other documentation pertinent to cases.
Follow up on all assigned cases.
Attend appropriate court proceedings to support victims; make necessary arrangements for non-English speaking participants; accommodate hearing impaired and other disabilities, monitor court activity; inform victim/witness of court dates and any changes.
Assist to recruit volunteers for the Victim Assistance Program; schedule volunteers' shifts and assignments.
Supervise workload and schedule shifts and assignments.
Develop and follow standard operating procedures for the Victim Advocate Program.
Assist to develop and conduct volunteer training; develop incentives and recognition programs for volunteers; and develop forms and necessary documents to maintain volunteers' personnel records.
Coordinate support efforts and information with local battered women shelters.
Assist in managing assigned cases of victims and witnesses including detailed documentation and appropriate statistical database information
Transport victims to court and attend domestic violence court as needed.
Ensure that all grants and reports are submitted to the Utah Office for Victims of Crime; and that any required reports are submitted to City Administration and the City Council.
Perform other related duties and responsibilities as assigned.

Minimum Qualifications

Education: Equivalent to a high school diploma or GED.

Experience: Four (4) years of experience as a Victim Advocate or equivalent related social services position providing a variety of support services for victims of crimes.

Certifications/Licenses

Valid Utah Driver's License.
Possession of, or ability to obtain, Victim Assistance Program training course (40 hours) certificate within six months of employment.
Ability to obtain and maintain Utah Criminal Justice Information System (UCJIS) Certification through the Bureau of Criminal Identification (BCI)

Knowledge Of

KNOWLEDGE, SKILLS AND ABILITIES

Domestic violence issues, judicial processes, and resources for victims of crimes.
Office management principles.
Principles of supervision and training.
Pertinent federal, state, and local laws, codes, and regulations including administrative and departmental policies and procedures.
Organizational and management practices as applied to the analysis and evaluation of programs, policies, and operational needs.
Modern office procedures, methods, and equipment including computer equipment and applicable software programs.
English usage, spelling, vocabulary, grammar, and punctuation.
Principles and practices of business letter writing.
Principles and procedures of record keeping.
Principles and techniques used in dealing with the public.
Word processing methods, techniques and programs including spreadsheet and database applications.
Safe driving principles and practices.

Skill With

Operating modern office equipment including computer equipment and software.
Typing at minimum of 50 words per minute.
Operating a motor vehicle safely.

Ability To

Interpret and apply pertinent Federal, State, and local laws, codes and regulations, including administrative and departmental policies and procedures.
Read, understand, apply, and explain technical victim assistance policies and procedural requirements.
Perform responsible and difficult work involving the use of independent judgment and personal initiative.
Work under limited supervision within a broad framework of standard policies and procedures.
Understand the organization and operation of the City and of outside agencies as necessary to assume assigned responsibilities.
Respond to questions from the public and City personnel regarding policies and procedures.
Work cooperatively with other departments, divisions, City officials, and outside agencies.
Analyze situations carefully and adopt effective courses of action.
Maintain confidential data and information.
Independently prepare correspondence and memoranda.
Assist to provide supervision and training to assigned staff.
Plan and organize work to meet schedules and timelines.
Exercise good judgment, flexibility, creativity, and sensitivity in response to changing situations and needs.
Communicate clearly and concisely, both orally and in writing.
Establish, maintain, and foster positive and harmonious working relationships with Victim Assistance Program employees, volunteers, and others contacted in the course of work.

WORKING CONDITIONS AND PHYSICAL DEMANDS

Work in a standard office environment which includes reaching, bending, sitting, standing, talking, hearing, and listening.
Ability to travel to different sites and locations.
Considerable exposure to stressful situations, including potentially hostile environments at times.
May include non-traditional working hours, including occasional evenings, weekends, and holidays as scheduled, and being "on call" for approximately one week out of every three-week period (and backing up other "on call" employees as needed).

Job Posted by ApplicantPro

City of West Jordan jobs

Victim Advocate Assistance Coordinator