AN INSPIRING CAREER AWAITS YOU!

The Kessler Collection is a portfolio of luxury boutique hotels, unique restaurants and experiences with a Bohemian twist. The collection’s captivating hotels feature curated art, original music, unique architecture and stories around every corner, all located in destinations people want to be. The opportunities are endless. Our mission of inspiring places, intuitive service, and exuberant guests means we are committed to our Grand Performers learning, development, and well-being.

We believe people want to be inspired!

Our Grand Performers Receive Many Benefits Including:

Marriott Employee Discounts Worldwide
Competitive Wage & Discretionary Bonus Program
Medical, Dental, Vision Insurance
Company-Sponsored Life Insurance
Short & Long-Term Disability Insurance
Pet Insurance
Tuition Reimbursement Program
401(K) with Discretionary Company Matching Contributions
Employee Assistance Program

Reporting directly to the President, the Vice President of People and Culture will play a pivotal role in developing, evolving, and personifying the Kessler Collection’s company culture and well-known spirit of hospitality.

As the Company’s most senior leader in human resources, this leadership role has the primary responsibility of crafting and evolving the company's People Strategy to elevate The Kessler Collection’s position in the hospitality industry.

This multifaceted role demands a strategic thinker, a charismatic and collaborative servant leader, and an innovative architect of solutions. You will lead and guide dynamic corporate and property teams. You will be responsible for developing and implementing a comprehensive People Strategy that aligns with our overall business objectives while ensuring cohesion, consistency, and alignment with our company culture.

The ideal candidate will be both a strategic leader and a relatable culture ambassador who can inspire the company’s ~1,900 Grand Performers and Associates. Experience enriching all aspects of training, leadership development, employee experience, and performance management is essential.

This role will serve as both a strategic and hands-on business partner leading all Human Resources functions including but not limited to Compensation & Benefits, Compliance, Culture, Employee Relations, Engagement, Internal Communications, Learning & Development, People Strategy, Performance Management, and Talent Acquisition.

A successful candidate will thrive in fast-paced high-growth environments and be highly entrepreneurial, collaborate with senior leaders, and possess in-depth knowledge of the key levers that inspire and motivate people in our artful, luxurious, boutique branded lifestyle and hospitality experiences.

Areas of Responsibility (AOR)

This position is accountable for the development and performance of our people, the alignment of company objectives with business strategy, and the achievement of company goals. Areas of responsibility include, but are not limited to the following:

People Strategy

Create and execute a comprehensive People Strategy designed to:

Motivate employees to give their best
Nurture top talent from within
Create a supportive employee experience
Enhance the quality of our HR policies and services

Elevate our people with a focus on:

Employee engagement
Professional skills & service development and career growth plans
Leadership, supervisory, and management development
Performance management

Team Leadership and Culture:

Support and reinforce the Kessler mission and culture among all corporate- and property-level staff
Foster a collaborative and innovative team culture that encourages creativity and continuous improvement
Promote a culture of Trust, Confidence, Support, Respect, and Integrity
Provide leadership through business direction, motivation, coaching, skill development, product knowledge, industry knowledge, competitive knowledge, and performance management
Stay current with HR trends and best practices to ensure our people strategies remain relevant

Strategic Advisor

Oversee corporate and property-level Human Resources departments
Create and implement Human Resources budget to meet organizational objectives
Collaborate with executive leaders to instill a service-centric leadership culture, driving excellence through empowerment, trust, mentorship, and accountability
Monitor external and internal environments to assess HR trends and identify implications for the organization
Translate business priorities into property-level HR strategies, plans and actions
Ensure HR strategies align with the company's financial goals, brand standards, and operational guidelines
Work closely with corporate and property leaders in various disciplines on Human Resources related initiatives with a focus on meeting The Kessler Collection’s goals
Establish, maintain, and improve SOPs and best practices across Human Resources functions

Talent Acquisition, Employer Branding, and Planning

Oversee development of a Talent Acquisition strategy to recruit, onboard, and retain the best talent
Develop Talent Acquisition budget to maximize resources and reduce cost per hire
Recommend and maintain an organizational structure and staffing levels that accomplish goals and objectives
Work with vendors to ensure an inspiring candidate experience
Partner with Marketing on building a strong employer brand to attract an inspired candidate pipeline
Establish and maintain strong networks of potential leadership talent
Ensure proper development and management of job descriptions

Workforce Planning

Assess company readiness for growth, staffing needs, and potential risks
Develop plans to mitigate risk and meet current and future Human Capital/Resource needs
Oversee succession plans for corporate and property executive committee members
Support property level succession and development plans

Legal and Administrative Compliance

Stay informed of all legal and regulatory requirements and update HR policies and practices as needed
Maintain and enforce compliance with all federal, state, and local employment laws and regulations
Counsel and advise on all corporate and property-level HR concerns
Oversee timely response to all claims, court issued documentation, and other reports requiring action

Training and Development

Create manager-in-training program to develop future leaders for the company
Assess effectiveness of learning and development programs
Oversee design, development, and implementation of all training plans
Ensure all property HR staff are properly trained in all major tasks, duties, responsibilities, and systems

Performance Management

Ensure key performance indicators and core competencies are relevant and competitive
Timely management and execution of performance evaluation process
Performance management, coaching, and professional development of corporate HR team, property HR Directors, and senior corporate and property General Managers and executive committee members
Review exit interviews to understand trends and develop solutions as needed

Compensation and Benefits

Develop and implement competitive compensation, benefits, and employee incentive plans
Oversee the development and administration of the company’s overall benefits strategy
Lead efforts to improve recognition programs and incentives to provide return on investment and drive desired behavior and results

Engagement

Develop and implement employee engagement surveys, evaluate results, and sponsor solutions
Prepare monthly reports for all key HR performance indicators and monitor trend

Supervisory Responsibilities

Supervisory and leadership responsibilities include achieving results through providing direction and accountability of the following Grand Performers within the culture and policies established by the Kessler Collection.

Corporate Director of Human Resources
Corporate Director of Learning and Development
Corporate Director of Talent Acquisition
Corporate Benefits Manager
Property Human Resources Directors

Minimum Qualifications

Education, License, Certifications, Experience

Degree in Human Resources, Business, or equivalent; post-graduate degree preferred
10+ years of relevant work experience in similar scope and capacity
Experience within luxury hospitality/brands/services/markets
Diverse property & corporate leadership experience
Advanced level of written, verbal, and interpersonal communication skills
Exceptional strategic thinking, collaboration, and critical thinking skills
A passion for innovation and a dedication to staying ahead of and adapting multi-industry trends
Professional certifications (SHRM-CP/PHR) – preferred
Previous Marriott experience is an asset

Kessler Collection jobs

Vice President of People & Culture