WHISHA MISSION: Enhance and accelerate the transition of coffee from a commodity product to a

specialty item.

POSITION: IT Project Manager

JOB SUMMARY

As an IT Manager, you will be responsible for overseeing and managing all aspects of the Information

Technology department within the organization. Your primary objective is to ensure the efficient and

effective use of technology to support the company's strategic goals and business operations.

RESPONSIBILITIES

 Strategic Planning: Collaborate with senior management to develop and implement IT strategies

aligned with the company's objectives. Provide insights on emerging technologies and industry

trends to drive innovation.

 Infrastructure Management: Oversee the design, implementation, and maintenance of the

company's IT infrastructure. This includes working with our third party support team on the

monitoring of networks, hardware, and software. Ensure scalability, security, and reliability of IT

systems.

 Cybersecurity: Coordinating with cybersecurity vendors to ensure all company devices and end

points are being proactively monitored.

 Project Management: Lead IT projects from initiation to completion, ensuring timely delivery

and adherence to budgetary constraints. Collaborate with cross-functional teams to implement

new technologies and systems.

 Vendor Management: Evaluate and manage relationships with third-party vendors, service

providers, and consultants. Negotiate contracts and ensure vendors meet service level

agreements.

 User Support: Oversee the IT help desk vendors and support functions, ensuring timely

resolution of user issues. Implement training programs to enhance end-user proficiency with IT

systems.

 Compliance: Ensure IT policies, procedures, and practices comply with relevant regulations and

standards. Implement and monitor data protection and privacy measures.

 Continuous Improvement: Identify opportunities for process improvement within the IT

department and implement best practices. Foster a culture of continuous learning and

development.

Whisha: 31 Industrial Way, Greenbrae, CA 94904

REQUIRED SKILLS/ABILITIES

 Bachelor's degree in information technology, Computer Science, Business or a related field.

 2+ years in IT management and/or Project Management roles, with a track record of successful

project delivery.

 Knowledge of IT infrastructure best practices, cybersecurity, and emerging technologies.

 Excellent communication and interpersonal skills.

 Ability to align IT strategies with overall business objectives.

 Willingness to learn new technology solutions.

PREFERRED SKILLS/ABILITIES

 Advanced knowledge specifically of Netsuite, Oracle, and/or Salesforce Capabilities.

 Advanced knowledge of EDI solutions.

PHYSICAL REQUIREMENTS

● Requires prolonged periods of sitting at a desk and working on a computer.

REPORTING STRUCTURE

Reports directly to the President

SALARY RANGE OF POSITION

$90,000 to $100,000

Whisha jobs

IT Project Manager