We are seeking an IT Operations Manager for a toy manufacturing company based in Corona, CA. The person in this role will oversee and manage all IT systems, customized 3rd party software connecting online with offline, digitizing both wholesale and retail channels which will enhance the customer shopping experience through seamless system integration. You will act as a liaison between users and our external outsourcing engineering team.

Apply at https://jorgecontreras.careerplug.com/j/02abl6u

Duties:

Lead large IT projects, including the design and deployment of new IT systems and services
Monitor the performance of information technology systems to determine cost and productivity levels, and to make recommendations for improving the IT infrastructure
Design technology strategy and planning workshops based on business objectives and stakeholder analysis including adopting appropriate approaches/methods, facilitation, techniques, and pre-work to ensure end-user adoption
Manage Coordinate third parties’ vendors and develop test strategies for new hardware and software
Create documentation for all the business system procedures
Lead the team to communicate and coordinate with other departments to optimize the business procedures, and propose the implementation plan
Troubleshoot hardware and software issues related to internal IT infrastructure/Network/ Security
Other duties as assigned by your direct Manager

Must have:

Versed in EDI connection, e-commerce platforms, Logistics WMS and TMS, CRM and other ERP functions.
Oracle Netsuite Experience
Strong experience applying Agile, Kaban and Scrum techniques
Coding experience, knowledge of backend, integrating programs, and software development
Experience with Shopify, Amazon fulfillment, and Ebay
Ecommerce Background
High level Excel Skills
Minimum 3 years of Technical supervisory experience required
Minimum 5 years of experience working in the Management of IT operations and system optimization process
Experience in leading and managing large ERP system integration projects and rolling out the system infrastructures across various technologies
Ability to interact and develop relationships with all employee levels, vendor partners, IT Teams, and Business Unit Leaders
High degree of accuracy and great attention to detail
Bachelor's degree in computer science, information science, or a related field, and relevant work experience

Nice to have:

relevant management certifications
retail or logistics background
Shipber and shiphawk experience

DETAILS:

Direct Hire Opportunity

Full-Time/On-Site Position

Frontline Resources Group jobs

Information Technology Operations Manager