GENERAL DESCRIPTION OF THE JOB:

The Information Technology Pathway Director will oversee the programming development, implementation, evaluation, and monitoring of the University of the District of Workforce Development division’s IT Pathway. The IT Pathway Director will report to the Associate Dean of the workforce development division.

ESSENTIAL DUTIES & RESPONSIBILITIES:

Responsible for the leadership, overall planning, management, completion and implementation of large complex, in-demand IT industry recognized certification programs/courses.
Maintains expert professional knowledge of industry trends and marketplace issues.
Monitors and provides accurate information to students, employers, and partners regarding industry needs, demands, trends, etc. by conducting on-going research of national and local evidence-based and/or best practices in the IT training fields to ensure the program/training pathway meet the need(s) of all stakeholders within the local workforce system.
Responsible for ensuring that all routine semesterly planning and implementation activities are completed accurately and on-time.
Manages program/course scheduling, assign classrooms and facilities to maximize room utilization throughout the campus.
Supervise, train, and oversee performance of all pathway Staff members. Conducts reviews of the IT courses/programs’ performance on a regular basis and as requested.
Ensures all pathway-specific and general community and employer partnership activities are conducted as specified in associated agreements and/or pending agreements.
Identifies, engages, and spearheads new workforce education initiatives and programs to further and/or enhance the division’s IT pathway.
Manages the operational budgeting activities for the IT Pathway, including annual spending plan, monthly monitoring, and reporting of basic budget expenditures and making recommendations for future budgetary changes to sustain and enhance the IT Pathway.
Prepares and provides appropriate information for annual budget development process.
Co-creates student success and retention operations and processes by monitoring aggregate and dis-aggregated program data and consistently recommending programmatic improvements based on data-informed and/or data-driven decision-making activities.
Responsible for supervising, planning, assigning and directing work; appraising employee performance; rewarding and disciplining employees through HR policy/procedure; addressing complaints and resolving problems.
Ensures compliance with UDC policies and procedures to ensure proper administration of all pathway activities.
Recruits, evaluates, selects, and provides support and maintains communication with Instructors.
Serves on campus, college-wide, and community supported committees, as needed.
Serve as Lead on Pathways’ employer advisory groups.
Directly addresses and resolves all student complaints, issues, and/or concerns and continuously engages in customer service improvement processes.
Implements university and district-wide directives and initiatives, as necessary
Develops, monitors, and updates pathway specific standard operating procedures.

MINIMUM JOB REQUIREMENTS:

Bachelor’s degree in Information Technology or equivalent technical degree.
Five years working in the IT field as a project manager, supervisor, and/or IT trainer/educator.
Five or more years working in the IT field, preferably in an education/training environment.
Three (3) years operational and/or program/project management experience.
Three (3) years supervisory experience.

REQUIRED COMPETENCIES:

Demonstrated excellent leadership, project management, interpersonal, verbal and written communication, financial management and problem-solving skills.
Ability to effectively and efficiently multi-task and work under consistent and sensitive time constraints
Knowledgeable of the best models and practices available to encourage student success in the IT industry/fields. This will require regular research in this area, specific training, as necessary, involvement in relevant forums and conferences and regular reading of higher education news sources.
Ability to exercise the highest level of professionalism.
Dedication to students, commitment to excellence in creating and providing student support services and ensuring student success.
Commitment to working in a collaborative environment with other team members.

STANDARDS & EXPECTATIONS:

1. Expectations of the job:

Work consists of a variety of complex inter-related tasks. The Incumbent is expected to function with considerable independence on all assignments and to use initiative and seasoned judgment in arriving at sound conclusions and recommendations. Recurring contacts are made with students, staff members, faculty, administrators and the general public, as well as with staff of institutions are University partners. Contacts are established to open channels of communication and acquire information for decision making and disseminations to others.

2. Development and Counseling:

Employee is expected to participate in activities that will help in the development of his/her career, and help in the performance of the job. Employee may seek counseling from the immediate supervisor.

3. Training:

Training is available to help improve the skill and knowledge level, and for updates on the latest techniques, methods and theories that are being used in the industry.

4. Knowledge of UDC Rules and Regulations:

The position requires a solid understanding of the policies and procedures of the Board of Trustees, the University, as well as applicable Federal and D.C. government laws. The university provides all training required by OSHA to ensure employee safety.

University of the District of Columbia jobs

Information Technology Pathway Director