Job Summary

Performs support, administration, maintenance, inventory, and integration of midrange hardware, application servers, and software applications for the City of Bryan.

Essential Job Functions

Analyzes, configures, tests, implements, and supports Information Technology systems.
Communicates with end-users concerning their information needs and system requirements.
Assists in managing the security of application software and mitigating security risks.
Works closely with technical staff and vendors to coordinate activities, resolve development and maintenance issues, and perform application tuning.
Anticipates and analyzes problems and offers solutions and/or alternatives.
Provides 24 × 7 on-call support in a rotating basis and after hours support.
Performs related duties as required.
Responds regularly and promptly to work.

Minimum Qualifications

Required

Bachelor’s degree in Computer Science or a similar field of study plus at least (2) years of related experience; or an Associate’s degree in Computer Science or a similar field of study plus at least four (4) years of related experience; or an equivalent combination of related education, experience, certification, and training may also be considered.
Must possess working experience with the following:
- Windows and Windows Server
- Maintaining applications in support of customer-oriented organizations
- Supporting and configuring packaged software applications

Preferred

Experience with ASP , ASP . NET , VBScript, VB. NET , HTML and JavaScript.
Experience with relational databases such as Oracle or Microsoft SQL Server.
Experience with report development/deployment using Crystal Reports, Crystal Reports Server, IBM Cognos, Tableau or Toad.
Experience with supporting municipal government applications.
Experience with LINUX , UNIX and IBM iSeries Midrange servers.

Licenses

Licenses, Certifications & Special Requirements

Texas Class C driver’s license with a good driving record as measured by the City’s evaluation system.

Special Requirements

On-call technical support is required on a rotating basis for all systems; must be able to respond and escalate within posted time constraints.
Must be able to access Texas Criminal Justice Information Services ( CJIS ) System data. As a result, the person selected for the position cannot possess a felony or Class A misdemeanor conviction; or a Class B misdemeanor conviction within the past 10 years.

Certifications

Additional certifications such as Microsoft ( MCSE , MCP , MCT ) and/or CompTIA (A+, Network+, Project+, Security+) are a plus.

Certificate Pay Program

The City of Bryan IT Department provides a Certificate Pay Program ( CPP ). New employees are eligible after the first 90 days of employment. Employee must be in good standing to qualify.
The primary goal of the IT CPP is to develop the technical skills of the IT staff to improve/focus on the overall service level of IT support services.
Receive up to $450/month in certification pay for qualifying certificates. (Ex: Network+, Security+, Tableau Desktop Specialist, etc.)
Reimbursement is available for qualifying passed certificate exams while employed by the City of Bryan IT.

City of Bryan jobs

IT Systems Analyst