Are you passionate about building strong, lasting relationships and making a difference in the wellness industry? We are looking for a dynamic and dedicated Reseller Specialist to be the primary point of contact for our valued reseller partners and clients, including those in the healthcare sector and insurance carriers/consultants. Candidates must possess prior experience in customer service and client relationship management.

As a Reseller Specialist, you will:

Serve as the main liaison for specific reseller partners and their clients.
Foster long-term, trusting relationships with assigned clients.
Oversee and manage a diverse book of business, handling day-to-day tasks with precision.
Enhance your knowledge of our business operations and the wellness industry with the support of the Preferred Health Team.

This is a fully remote position with a salary range of $55,000-$60,000 depending on location and qualifications determined during the interview process. The position work Monday through Friday, 9:00 am to 5:00 pm ET.

Responsibilities

Serve as the designated contact for specific reseller wellness programs through Wellworks For You
Maintain a book of business consisting of resellers and the clients of resellers
Maintain and enhance the relationship with specific resellers of Wellworks For You
Meet with resellers and employer groups to expand Wellworks For You offerings
Provide ongoing training and education to resellers on the Wellworks For You portal capabilities and future enhancements
Organize regular check-in calls between the reseller contacts, mutual clients, and Wellworks to educate the contacts on new services and new portal features
Lead and oversee implementations of new reseller clients and employer groups
Work with consultants, clients, and account management team members to design, strategize, and meet the needs of each client’s program
Work closely with the Manager of Healthcare and Reseller Relationships to grow, enhance, and provide ongoing strategic direction to resellers
Understand EEOC and HIPAA laws and regulations.
Ability to travel, as needed

Requirements

3+ years related account management experience, required
Prior experience working with resellers, preferred
Flexible, open to new ideas, and willing to take on new responsibilities
Forward and critical thinking skills
Superior knowledge of Wellworks services and technology
In-depth understanding of the company and its position in the industry
Well versed in Wellworks contract language, policies, and procedures, once presented and trained
Excellent oral and written communication skills
Excellent presentation skills, on camera and in person
Excellent organizational skills
Ability to perform a variety of tasks simultaneously, sometimes under tight deadlines
Ability to prioritize tasks and remain flexible
Proficiency in Microsoft Office, especially Word, Excel, PowerPoint, and Outlook

Wellworks For You jobs

Reseller Specialist