About Us

Basal Smart Solutions development we are obsessed with efficiency. From business processes, to automation, to infrastructure design, it’s all we think about. We not only know, but more importantly, we have seen business performance increase exponentially when process improvement and automation come together to unlock underutilized resources

Job Brief

Basal Smart Solutions is currently in search of who can independently manage IT tasks while ensuring our team’s productivity and satisfaction.

Responsibilities

Procuring, maintaining, and administering computers and office equipment.
Administering corporate software systems.
Deploying and enforcing security policies and procedures.
Providing IT support and resolving problems for colleagues.
Assisting with onboarding of new colleagues.
Suggesting and implementing improvements in procedures and equipment.
Maintaining knowledge of IT support, help desk procedures, products, and services.
Managing an issues tracking system and reporting on issue resolution SLAs.

Requirements

Relevant degree or certifications in IT administration, with basic networking knowledge.
Excellent communication skills, both oral and written.
Knowledge of help desk software and remote control tools.
Good knowledge of Apple MacOS administration and basic networking.
Excellent troubleshooting skills.
Ability to work independently and maintain customer satisfaction.

Bonus Points

401(k)
Dental insurance
Disability insurance
Health insurance
Life insurance
Paid time off
Referral program
Vision insurance

Compensation: From $25.00 to $35.00 per hour

Basal Smart Solutions jobs

IT Administrator