Join the Pacsun Community:

Pacsun is dedicated to delivering an exclusive collection of the most relevant brands and styles to a community of inspired youth. Through partnerships with brands such as adidas, Brandy Melville, Essentials Fear of God, our own brands, and many more. Our Pacsun community believes in and understands the importance of using our voice, platform, and resources to inspire and bring about positive development. Our program PacCares supports and partners with organizations that align with our internal and external initiatives surrounding mental health, diversity, and equality.

Learn more here: LinkedIn- Our Community

About the Job:
The Systems Engineer will design, implement, administer, troubleshoot and develop server, email and network resources to meet company and departmental goals and standards for availability, capacity and security. The primary role for this position will be to work closely with the IT security team to discover, analyze and remediate security vulnerabilities across all infrastructure systems and to work with cross functional teams to ensure successful remediation of other systems. This role will also support the effort of maximizing uptime of enterprise server systems and their interfaces to the user community. It also provides for ongoing maintenance and provide tier-three support to help resolve client issues.

A day in the life, what you’ll be doing:

Maintain and support Microsoft Windows servers in a 2012 Active Directory domain.
Test, evaluate and implement server software, patches, updates and upgrades
Analyze monthly security scans and remediate vulnerabilities as needed
Monitor servers and related services and technologies
Review, modify, and remove user accounts and permissions
Review activity logs for anomalous activity as needed
Manage and maintain Anti-Virus and Anti-Malware solutions for the Enterprise
Maintain Enterprise Server environment including:
VMWare ESX 6.5+
SFTP, Solarwinds, SharePoint, Exchange and other enterprise applications
Monitor the Enterprise email systems and communication platforms
Monitor and assist in maintenance of Microsoft Entra ID and O365 platforms
Maintain accurate and current documentation of all procedures performed and create reports as needed.
Provide level three support for the Support Services, Desktop Services and Store Services Groups in order to resolve client issues in a timely manner
Assist in SAN Administration
Participate in on call rotation
Other duties as assigned

What it takes to Join:

In-depth knowledge of Microsoft server operating systems in an Active Directory environment, with minimum three years of practical technology experience
VMWare experience
Experience with Rapid7, Tanium, Blackberry Protect, and other system management tools
Strong troubleshooting, interpersonal, verbal and written communication skills
Appropriate temperament and knowledge to assist with on-call user support
Retail experience preferred

Salary Range: $74,882 - $94,194

Pac Perks:

Dog friendly office environment
On-site Cafe
On-site Gym
$1,000 referral incentive program
Generous associate discount of 30-50% off merchandise online and in-stores
Competitive long term and short-term incentive program
Immediate 100% vested 401K contributions and employer match
Calm Premium access for all employees
Employee perks throughout the year

Physical Requirements:
The physical demands described here are representative of those that are required by an associate to successfully perform the essential functions of this job.

While performing the duties of this job, the associate is regularly required to talk or hear. The associate is frequently required to sit; stand; walk; use hands to finger, handle or feel; as well as reach with hands and arms.
Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus.
Ability to work in open environment with fluctuating temperatures and standard lighting.
Ability to work on computer and mobile phone for multiple hours; with frequent interruptions.
Required to travel in elevator or stairwells to attend meetings and engage with associates on multiple floors throughout building.
Hotel, Airplane, and Car Travel may be required.

Position Type/Expected Hours of Work:

This is a full-time position. As a National Retailer, occasional evening and/or weekend work may be required during periods of high volume. This role operates in a professional office environment and routinely uses standard office equipment.

Other Considerations:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the associate for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to qualified individuals with disabilities to enable them to perform the essential functions of the role.

PACSUN jobs

Systems Engineer