Job Description:

Rakuten International oversees 7 businesses with over 4,000 employees globally. The brand is recognized for its leadership and innovation in e-commerce, digital content, advertising, entertainment, and communications, bringing the joy of discovery and access to more than 1 billion members across the world. Our teams deliver on the company’s mission to delight merchants and customers through innovation, optimism, and teamwork.

Rakuten Rewards is a leading e-commerce company that enhances the way people shop by offering Cash Back, deals and rewards from more than 3,500 merchants. Founded in 1999, Rakuten has grown to become the go-to shopping destination for consumers, having paid out nearly $2 billion in Cash Back to its 15 million members. The company also operates ShopStyle, a leading fashion discovery destination, and Cartera Commerce, a top rewards platform for airlines and banks. For more information, visit www.rakuten.com

We are seeking a seasoned Senior Director of Security to spearhead the strategic and operational aspects of our security and privacy posture. The ideal candidate will lead our security operations, information security and application security teams, and the development of innovative security / privacy features. This role reports to the Chief Technology Officer (CTO).

Key Responsibilities

Set and champion strategic direction of security initiatives, aligning with business objectives
Manage security operations team in monitoring, responding and adapting to threats
Direct application security team in setting and validating security standards for software development
Manage our approach to security and access management for our cloud infrastructure
Work with stakeholders to manage our approach to data governance
Ensure organization achieves and maintains critical security certifications (e.g. SOC 2) and complies with global legal and regulatory frameworks
Manage team developing customer-facing privacy and security features (e.g. auth[n|z])
Develop and implement comprehensive security- and privacy-related policies and procedures
Conduct risk assessments and audits, and enhance our posture accordingly
Maintain awareness of the latest security threats and countermeasures
Manage and mentor team members and promote professional growth
Foster culture of security awareness and continuous improvement

Minimum Requirements

Proven experience as a strategic CISO or similar senior security leadership role
Deep understanding of security frameworks, risk management, and compliance regulations
Ability to communicate complex security concepts to diverse audiences
Experience in leading security operations, infosec, and application security teams
Strong understanding of consumer-facing technologies and their unique security challenges
Demonstrated ability to challenge and improve the status quo
Excellent leadership and communication skills

Qualification Requirements

Minimum 10 years progressively responsible security experience
Bachelor’s degree in Computer Science, Information Security, or extensive related experience is required, a Master’s degree is preferred
Experience working in e-commerce and B2C businesses preferred
Relevant certifications (e.g. CISSP, CISM.) preferred

Five Principles for Success

Our worldwide practices describe specific behaviors that make Rakuten unique and united across the world. We expect Rakuten employees to model these 5 Shugi Principles of Success.

Always improve, Always Advance - Only be satisfied with complete success - Kaizen

Passionately Professional - Take an uncompromising approach to your work and be determined to be the best

Hypothesize - Practice - Validate – Shikumika - Use the Rakuten Cycle to succeed in unknown territory

Maximize Customer Satisfaction - The greatest satisfaction for our teams is seeing their customers smile

Speed!! Speed!! Speed!! - Always be conscious of time - take charge, set clear goals, and engage your team

Rakuten provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type. Rakuten considers applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetic information, protected veteran status, sexual orientation, gender, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.

At the time of posting, Rakuten expects the base compensation for this role to be within the range shown below. Individual compensation will vary based on job-related factors, including the skills, qualifications, and experience of the successful candidate as well as business need and geographic location. The successful applicant for this role will be eligible for discretionary bonus, health, vision, dental insurance, 401k matching, PTO, Volunteer Time Off (VTO), and other employee benefits as the company implements.

USD $172,260.00 - $321,420.00 annually

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Sr. Director, Security