We are seeking a Head of Delivery to manage their software development/ consulting team. The ideal candidate will have a proven track record of successfully leading and managing software and consulting teams, as well as exceptional communication and leadership skills. The Head of Delivery will oversee all aspects of project planning and execution, including budgeting, scheduling, resource allocation, and risk management. You will work closely with cross-functional teams to ensure that projects are delivered on time, within scope, and to the satisfaction of leadership and client expectations. This person will also be responsible for creating a scalable, repeatable methodology and ensuring its use and success through monitoring and quality controls.This role requires strategic and hands on problem solving.

If you are passionate about developing, scaling, and managing teams, we encourage you to apply for this opportunity. We offer a competitive salary, a comprehensive benefits package, and a dynamic hybrid work environment.

Essential Responsibilities:

Strategic Planning: Develop and align the objectives and strategies with the organization's goals and vision
Escalation Management: Identify and work with project leads and developers to proactively foresee risks and solve escalations. Urgency, attention to detail, communication, and follow through on escalation management is key
Project Governance: Establish and enforce project management standards, methodologies, policies, and procedures across the organization
Resource Management: Optimize the allocation of resources to best support project delivery
Performance Monitoring and Reporting: Track project progress, budgets, financials, milestones, and key performance indicators (KPIs) on all active engagements
Risk Management: Identify, assess, and mitigate project risks and issues, ensuring appropriate risk management processes are in place
Quality Assurance: Establish and enforce quality standards and ensure that projects are delivered to meet or exceed the defined quality criteria
Stakeholder Management: Build and maintain relationships with project stakeholders, including senior leadership, project teams, clients, and external partners
Continuous Improvement: Drive process improvement initiatives to enhance efficiency and effectiveness
Talent Development: Vet and hire candidates to join the team, identify skill gaps, provide coaching and mentoring to delivery team, and promote professional development opportunites
People Management – Recruit, train, manage, and coach all members of the delivery team, ranging from developers, consultants, analysts, and project managers

Essential Duties:

Need a hands-on do-er to work with delivery team members directly to solve blockers, issues, and escalations
Daily and weekly monitoring of team members, projects, and client standards
Deeply assess all project health on a weekly basis – including but not limited to: scope management, budget, client expectations, testing criteria
Create and manage internal Project Management cadence to track and manage all facets of all open projects
Ensure that all projects are proceeding according to timelines, meeting targets and expectations
Conducts project reviews with Leadership of the company, including planned vs actual for project cost, schedule, budget, and milestone progress
Coordinate project resources, including project managers, technical experts, and other staff, to ensure that project objectives are met
Develop and implement project management tools and software, including project management software, scheduling tools, and other project-related software
Create and manage methodology standards and templates
Analyze project data and metrics to identify areas for improvement and to ensure that project goals and objectives are being met
Lead project risk management efforts to identify and mitigate project risks and to ensure that project deliverables are completed on time and within budget
Provide guidance and support to project managers and project teams, including training and development, to ensure that projects are managed effectively and efficiently
Crisis Management, Troubleshoot, problem-solving and getting projects back on track
Lead project post mortems to document shortcomings and suggest and implement improvements for future projects

Knowledge/Skills/Abilities:

Eight (8)+ years of experience in a leadership role, including leading and managing teams, setting strategic goals, and overseeing the successful execution of projects
Software Development Industry Knowledge: Strong knowledge of the software development industry, including an understanding of low code no code systems, regulations, and industry trends, is crucial for effectively managing projects within a software development company
Communication and Stakeholder Management: Excellent communication skills, both written and verbal, are necessary for effectively communicating with project teams, stakeholders, and senior leadership. The ability to build strong relationships and manage stakeholders' expectations is vital for success in this role
Analytical and Problem-Solving Abilities: The Head of Delivery should possess strong analytical skills to assess project data, identify trends, and make data-driven decisions. You should be a skilled problem solver, capable of resolving complex issues that arise during project execution
Attention to detail: Head of Delivery must assess details within delivery to form detailed and complex solutions
Ability to learn current technologies the company is using to create solutions for clients
Experience with and Agile software development
Experience with Process-driven applications
Experience with the following: Jira, , Confluence, Excel, and other Project Management Software Tools

Education/Certification:

Education and Experience: A bachelor's degree in a relevant field such as project management, business administration, or information technology is required
Project Management Certification (preferred but not required): Holding a recognized project management certification, such as Project Management Professional (PMP), demonstrating a solid understanding of project management principles and best practices

Benefits:

This is a hybrid role. The compensation range is $142,000.00 to $150,000.00 per year DOE. We offer an exceptional benefits package including medical, dental, vision, life, EAP, HSA, 401(K), PTO, holiday, and sick time.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made for individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is required to perform sedentary work which includes sitting for long periods of time and occasionally required to lift 25 lbs (11.3 kg).

Our client is an EEO Employer. Our client is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Our client is also committed to compliance with all fair employment practices regarding citizenship and immigration status. Our Client, Inc. provides reasonable accommodation for applicants with disabilities. Applicants who require reasonable accommodation to submit an employment application or otherwise participate in the application process should contact Our Client’s Human Resources to arrange for such accommodation.

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Head of Delivery/ PMO