Description

The Network System Administrator works in a fast-paced Revenue Cycle environment performing all phases of application systems analysis and design. Prepares detailed specifications from which all systems are designed, implemented, maintained. Designs, tests, documents, and debugs complex systems. Sets up, configures, and supports internal and/or external networks. Develops and maintains all systems, applications, security, and network configurations. Troubleshoots network performance issues and assists with disaster recovery plans. Recommends upgrades, patches, and new applications and equipment. Provides technical support and guidance to users.

Duties/Responsibilities

Design / Implement / Maintain / Administer / Ensure Cyber Security and compliance are maintained
Design / Implement / Maintain / Administer Office 365 / Outlook 365 / other System applications
Design / Implement / Maintain / Administer Servers, Routers, Switches, other smart hardware systems
Design / Implement / Maintain / Administer VMware
Design / Implement / Maintain / Administer new software releases and system upgrades
Design / Implement / Maintain / Administer Active Directory (including systems and users)
Design / Implement / Maintain / Administer Security Appliances (Firewall/VPN) [Paloalto]
Monitor application operations and tune for optimal performance and respond to issues
Resolve Software or Hardware related issues, implement fast resolutions to ensure up-time
Ensure all data is backed up securely and efficiently to ensure no data loss
Create/Update user manuals and FAQs for the applications and systems to ensure users understand how to use it
Analyze issues with application operations and propose solutions
Capacity planning including systems, storage, and user needs
Respond to Helpdesk tickets by asking questions to determine the nature of the need or issue
Takes ownership of and troubleshoot problems and follow through to resolution
Document all procedures and configurations
Work as an effective team member to assist as needed
Prompt resolution or escalation of issues as needed.
All other duties as assigned by management

Required Skills/Knowledge

Possesses a strong technical understanding of the various hardware, software and networking systems.
Experience deploying and maintaining Windows based servers including Active Directory
Experience in Paloalto hardware/network administration
Experience deploying and maintaining VMWare
Strong knowledge of IT infrastructure and security concepts and principles
Extensive experience with VPN and firewall configuration, installation and administration
Microsoft products and OS knowledge required
Analytical and critical thinking skills required
Ability to multitask and meet deadlines
Project management and execution abilities required

Education/Experience

Associate degree in Information Systems or one year of directly related experience in IT Support, required

Salary Description

Starting $65,000

Annuity Health, LLC jobs

Information Technology System Administrator