Job Title:

IT Specialist – Houston, TX (Full-time, Hybrid)

Summary:

ShipTracks, LLC seeks a highly motivated IT Specialist with a passion for learning and an acute interest in building innovative new designs, systems, and products.

The right candidate will exhibit an eagerness to learn and embrace new challenges. They will also possess excellent communication skills, and a cooperative, collaborative spirit.

Together ShipTracks, LLC constantly strives to introduce new innovations to the Maritime Industry leveraging Software Integration, Data Science, AI/ML, bespoke algorithms, and custom analytics.

This is an exciting and unique mentorship opportunity. The candidate will work directly with an executive member of the team, gaining valuable experience uncommon in comparable entry-level positions.

Desired Qualities:

Integrity - Honesty and dedication to timely fulfilling commitments are imperatives.
Flexibility - We are a globally distributed team, and collaboration can sometimes require schedule compromises.
A strong sense of responsibility/personal ownership.
Adaptability - This is a learning career and a willingness to acquire new skills is a prerequisite.
Good Cyber Security citizen - You consider cyber security best practices a matter of hygiene that is taken into consideration for everything you do.
This is a Remote position, however willingness to travel (such as to interface with team members or clients), and the ability to assist with on-site tasks (hardware installation or maintenance) will give candidates an advantage.

Job Duties:

As a reactive duty, receive and execute on technical tasks timely on a daily and weekly cadence.
Proactively look for ways to improve efficiencies, leaning into automation and scheduling where applicable and appropriate.
Interface with various database technologies and APIs for varying tasks including, but not limited to data investigation, backup/restoration, access control.
Maintain awareness and monitoring of service and system health across our ecosystems by leveraging access to industry standard and bespoke monitoring tools.
Safely execute regular system and service upgrades, coordinating with the team to schedule necessary downtime.
Facilitate customer and employee access to products and services.
Provide best-effort estimates on the delivery of commitments and requests.
Work with customers to support requests, translating feedback into actionable items and delivering those to the appropriate team members.

Minimum Job Requirements:

Bachelor’s degree in Information Systems, Computer Science, or a related field; OR 4 years or more of equivalent experience and/or certifications in any related field.
Demonstrable capacity for critical thinking and understanding of problem-solving methods.
Excellent written and verbal English communication skills.
Mastery of some or all of the following: Windows, Linux, shell scripting (in both Windows and Linux), Microsoft 365/Exchange, SQL (PostgreSQL)
Familiarity/experience with (or a willingness to learn) some or all of the following: Jira, Confluence, Postman, Git

Preferred Education/Skills/Experience:

4 years or more of experience working in a technical role
Writing SQL queries
Crafting and or consuming APIs
Maritime industry knowledge and/or interest

Additional Information

We offer a motivating and collaborative work environment, which encompasses stellar professional development, challenging career opportunities, and competitive compensation. We are an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Full-time candidates at ShipTracks will be eligible to receive benefits packages including health insurance and 401k with matching.

Only persons legally authorized to work in the United States are eligible or this position.

Interested candidates, please email your resume and any additional information to: rward@shiptracks.com.

ShipTracks jobs

IT Specialist