Description

Who We Are:

Easy Step Enterprises is a rapidly expanding, top-performing franchisee of The Good Feet Store, America’s #1 Arch Support Store. We have 35 locations operating in North Carolina, Virginia, DC, Maryland, Alabama, Tennessee, and Ohio with plans to open 15 more locations over the next 4-5 years. We are passionate about helping our community live an active and healthy lifestyle, without their feet getting in the way. From runners to teachers, attorneys to contractors, thousands of satisfied customers have experienced reduced foot, knee, or back pain, improved balance, and a more comfortable lifestyle due to Good Feet Arch Supports. Our employees’ passion to help transform lives is felt by our customers as they are personally fit with our premium Arch Supports that are only found in our retail stores.

The Junior Systems Administrator will help the Technology department with troubleshooting company devices and programs, maintaining the networking infrastructure, maintaining records, and assisting with vendor relationships.

Duties And Responsibilities

First level support and operational troubleshooting for company devices (Windows and iOS)
Maintain clear device records following established company standards
First level support and operational troubleshooting for all technology-related tickets coming from staff in the field
Assisting senior system admins within the Microsoft administrative ecosystem (Intune, Entra, SharePoint, etc.)
Assisting senior sys admin within cloud networking infrastructure (Cisco Meraki, Ubiquiti, SonicWall)
Helping with 3rd Party hardware and software vendor relationships
Configuring SCIM & SSO for various company applications
Growing understanding of various site network infrastructure and improvements to be made
Purchasing Microsoft licenses through Vendor portal to account for staff changes
Occasional travel to retail locations for scheduled support and installation jobs

Requirements

Required Skills/Abilities:

Knowledge of current technology trends and best practices
Excellent communication and interpersonal skills to work effectively with cross functional teams
Problem-solving and decision-making abilities
Strong organizational and time management skills
Familiarity with Microsoft’s enterprise ecosystem

Education/Experience

Bachelor’s degree in STEM Major with 0 – 1 years of related IT experience or bachelor’s degree in non-STEM major with 1 – 2 years of related IT experience
Operational retail experience preferred#SPO

Easy Step Enterprises jobs

Junior System Administrator