A prestigious Hedge Fund client of ours is looking to hire a Senior Technical Writer to join their Equity IT Team. You will be a Technical Writer with Atlassian Confluence expertise, based in the New York office. We are seeking someone to create clear, client-facing technical documentation, which explains how to use our products, obtain support, and get our latest features. You will work with a variety of technologists, including data scientist, quantitative developers, and cloud engineers. Your work will be delivered to Portfolio Managers (PMs) and other members of the Firm.

Principal Responsibilities

We are looking for a motivated self-starter, who is well versed in technical documentation with expertise in Confluence (our primary method of delivery for most PM-facing documentation).
You aren't afraid to roll up your sleeves and engage with extremely busy, smart engineers and developers. You know how to approach various types of people and are persistent. You understand the importance of content hierarchy and taxonomy and know how to organize wiki pages so that users can easily find exactly what they need.
You are an expert Confluence user, who has experience with plug-ins, including tabs, tables, page includes, page excerpts, and panels.
Technology intrigues you. Your technology vocabulary is proven; you understand key concepts, such as those related to basic constructs (cloud, machine learning, cybersecurity), DevOps (Elastic Kibana, Apache Kafka, Datadog), and various languages (Python, C++, Java, C#, kdb+). You have financial services experience and understand how trading works.
To begin, you will work with key stakeholders to edit and content to share with our portfolio managers and other consumers. This requires that you are able to create original content based on interviews, develop hierarchy/taxonomy as well as improve language, confirm content accuracy, check links, meaningfully organize, and assure design consistency.
You are a great fit if you like to work with nice people in a fast-paced environment!

Qualifications/Experience

5+ years of experience of technology writing and documentation experience, ideally in financial services
Atlassian Confluence expertise required, with HTML and CSS experience a plus
Exceptionally high level of accuracy and attention to detail
Ability to shift between various content topics in the wiki
Excellent time-management planning and organizational skills
Pristine written and verbal communication skills
Self-starter with proven initiative and ability to work independently and as part of a broader team
Ability to move projects along and work with a variety of topics and people

Skills/Languages

Atlassian Confluence expertise (including macros, plug-ins, permissions)
Taxonomy/hierarchy expertise
Template format expertise
UX writing capability
Software/hardware concepts understanding
Programming language structure familiarity
HTML/CSS a plus
Ability to engage, communicate, and incorporate feedback quickly and iteratively
Able to prioritize in a fast-moving environment
roactive and takes initiative while communicating actions/status

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Technical Writer