Situated in the epicenter of Midtown, Loews Atlanta Hotel is walking distance to some of the best attractions in the city. Welcome to Atlanta's Most Vibrant Neighborhood. With spectacular views, beautiful rooms and an ideal location – this property is a modern-age Southern charmer.

Job Specific

Coordinate the activities of all Security department personnel, ensuring compliance with all federal, state, and local laws and Loews Hotels company policies and safety standards
Ensure delivery of quality security services to guests and hotel staff in a friendly and professional manner
Direct and maintain continuous physical property rounds by Security personnel
Set and maintain schedules for all inspections, including the Fire Equipment Survey, Safety Checklist, and Security Inspection of Guest rooms
Resolve, document, and track all security related issues or problems
Interact and coordinate activities with Risk Management
Respond to all general liability insurance claims
Chair property Safety Committee and coordinate all monthly safety meetings
Direct the development of hotel safety incentive/loss prevention program
Develop policies and procedures to ensure all equipment, furnishings, and fixtures of the resort are secure
Coordinate the timely preparation of all Security logs, shift reports, and other permanent records
Maintain driver’s list of hotel employees who are approved to operate company vehicles
Review all reports regularly for completeness and accuracy
Evaluate changes in guest needs, the hotel’s guest mix, and industry and competitive trends to recommend appropriate product/service and operational changes to be made to ensure guest and employee satisfaction and to maintain market dominance and exceptional financial returns.
Compile monthly reports and forward to corporate office
Inform General Manager of all matters concerning safety and security
Prepare annual department budget and manage department costs, updating the budget if operational forecasts change significantly
Produce weekly schedules
Develop and maintain a detailed emergency evacuation plan and conduct monthly drills, specifically concerning fire procedures
Work with hotel department managers to coordinate hotel safety program
Work with department managers to develop customized work area safety sheets
Maintain adherence to Bloodborne Pathogen Exposure Control program. Train personnel regarding policies and procedures. Have appropriate equipment located at hotel.
Set and maintain standards for all investigations
Conduct detailed investigations into work-related injuries
Responsible for the search, storage and return of all lost and found items
Maintain and update master files of all MSDS information for all hotel departments. Ensure that all departments have correct information accessible to staff.
Conduct an annual inventory of all chemicals used by all departments in the hotel
Instruct and supervise new Security personnel during their first few months of employment
Conduct in-service training, including distribution of information pertaining to all matters of general interest and policy
Whenever feasible, rotate job assignments to expand each Security Officer’s experience and understanding of various safety functions
Coordinate with Training Manager to conduct First Aid, CPR, fire extinguisher, and safety orientation training for hotel employees
Oversee TIPS and first-aid training of all Security officers
Oversee scheduling of all Security personnel
Develop cooperative working relationships between Security/Safety staff and other hotel employees and outside law enforcement personnel to promote timely and effective exchange of information
Network with other local hotel Security Directors to discuss security related issues
Develop and supervise key control program, including master key distribution list, control of key blank purchases, and key production
Develop and maintain security procedures to protect safety deposit boxes and conduct semi-annual inspection of system
Develop and maintain all alarm systems, including cashier’s hold-up button, accountant’s safe, and fire alarms
Maintain CCTV security system and radio and paging equipment
Develop and manage secure, confidential record system that will allow immediate retrieval of incident reports, criminal trespass notices, photographs, and similar information
Maintain comparison statistics:
Room losses
Total number of incidents
Number of employee accidents and resultant cost in terms of money and lost work
Number of guest accidents
Provide an up-to-date list of persons authorized to issue package passes (along with confidential copies of their signatures)
Coordinate random bag and locker checks as necessary
Review/maintain accurate daily payroll records/reports, maintaining conformity to established budgetary guidelines
Other duties as assigned

General

Promotes and applies teamwork skills at all times
Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance
Is polite, friendly, and helpful to guests, management and fellow employees
Executes emergency procedures in accordance with hotel standards
Complies with required safety regulations and procedures
Attends appropriate hotel meetings and training sessions
Maintains cleanliness and excellent condition of equipment and work area
Complies with hotel standards, policies and rules
Recycles whenever possible
Remains current with hotel information and changes
Complies with hotel uniform and grooming standards
Complies with hotel standards, policies and rules
Recycles whenever possible
Remains current with hotel information and changes
Complies with hotel uniform and grooming standards

Qualifications

Excellent communication skills - oral and written
Outstanding organization, planning, and leadership skills
Thorough knowledge of OSHA regulations
Thorough knowledge of all local, state, and federal laws pertaining to the activities of security personnelAble to make decisions on imperfect information
Agility in multi-tasking
Bias toward action
Strong investigative skills
Able to work a flexible schedule, including weekends and holidays

Education:

Bachelor degree in related field

Experience:

Minimum five years experience as a hotel Director of Security or five years law enforcement management experience

Loews Hotels & Co jobs

Director of Security