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Network Administrator | 20711

Contract | 1 year

On-site 100%

Charlotte, NC

No C2C Candidates

The Innovation & Technology department (I&T) delivers technology services to departments and partner agencies, and coordinates information technology initiatives across the organization to support, enhance and advance citizen service delivery. Our Client is seeking a Network Administrator that is responsible for the Industrial Control System network infrastructure and associated applications that support our plant and field control systems. As a member of ICS Technology, this position will work in conjunction with the Maintenance Division to provide 7x24 operational and life cycle technology support for our ICS network related infrastructure.

Responsible for configuring, maintaining, patching, administering and troubleshooting network switches, routers, media converters, cabling systems. Other essential activities include network planning, procurement, and management of network infrastructure related costs. Under direction, the Network Administrator analyzes, plans, manages, coordinates, maintains, and reviews the network infrastructure to ensure the integrity and reliability. Additional responsibilities may include complex implementation projects and training or reviewing the work of lower levels in the career family. This position is on-call 7x24x365 as needed to respond to service-impacting conditions.

Responsibilities:

Plans, designs, implements, and administers the network and related support systems.
Creates and maintains technical documentation to include technical specifications, system or network drawings, scopes of work, user procedures and processes, and user training materials.
Administers network systems such as routers, switches, network logging, change control, and network alert mechanisms.
Administers and utilizes software related to configuration of network devices, hardware, and firmware, and reviews/administers appropriate upgrades, patches, etc. and maintains corresponding documentation.
Assists in establishing and implementing short and long-term goals related to technology, providing recommendation and cost estimates regarding upgrades.
Reviews all proposed upgrades and designs of system components for applicability and compatibility with existing systems and standards.
Manages the security, maintenance, repair, and improvement of the telemetry and inter-plant communication systems to ensure reliability and security; directs the installation, configuration, and modification of new and upgraded software and hardware for the environment; manages the development and application of new technologies to achieve higher reliability and resiliency.
Adheres to Department standards and processes, where practicable, when installing and configuring network devices and software solutions.
Develops data communications strategies for department, and provides cost, reliability, and security impact metrics for all available communication mediums.
Creates, maintains and executes procedures to collect, monitor, and assess performance data as part of a preventive maintenance program.
Acts as liaison between the Department and Maintenance and Technology in matters related to networks. Works to ensure compliance with department standards and represents needs.
Assists in developing and administering the fiscal year budget pertaining to Network operations.
Develops and oversees all disaster recovery aspects for all elements of networks.
Reviews plans and specifications for all new facilities that include network equipment to ensure proper design and installation criteria are met.
Analyzes, extracts, combines, interprets, and summarizes data from various sources to generate analytical reports in tabular and/or graphical form for operational, management, or executive network related decisions.
Maintains expertise standard hardware and software products and awareness of current advances in technology as they relate to the client.
May exercise technical and functional supervision over lower level in the career family.
Performs other related duties that may be reasonably expected as part of this classification.
Monitors and responds to any network issues. Resolves trouble tickets, responds to alerts for switches and replaces failed devices.
Implements and manages monitoring and alerting solutions for networks.

Competencies:

Principles and practices of basic bookkeeping
Modern office procedures, methods and computer equipment
Understanding of Operational Technology (OT) and Information Technology (IT) convergence
Information security principles
Router management and Networking fundamentals
Networking components such as routers, cell modems, switches, and servers
Principles and practices of the design, installation, and maintenance of data and communications networks and applications
Interpersonal skills necessary to develop and maintain effective and appropriate working relationships
Performing basic mathematical functions such as addition, subtraction, multiplication, division, percentages, and ratios
Leadership leading a small team
Meet schedules and deadlines of the work
Accurately organize and maintain paper documents and electronic files
Maintain the confidentiality of information and professional boundaries
Interpret application requirements
Engineer, build and test network solutions for optimal function and reliability
Mitigate security risks and ensure network compliance with policies and procedures
Work on installations, upgrades, and root cause analysis of service outages
Provide strategic planning, network design, and technical oversight of network

Qualifications:

High School Diploma & 7 years of experience OR
Associate degree & 5 years of experience OR
Bachelor’s degree & 3 years of experience OR Any equivalent combination of education, and experience that provides the required skills, knowledge, and abilities.
Preferred Qualifications:
Intermediate to expert with 802.1q VLANs and routing tables
Experience building, testing and troubleshooting fiber optic networks
Hands on experience in layer-3 protocols
WAN connectivity such as Metro Ethernet

Supervisory Responsibilities:

Work requires providing guidance and the potential to oversee another employee. This position may oversee work quality, training, instructing, and work assignments.
Collaboration: This area describes the personal interaction with others outside direct reporting relationships as well as the impact on the department or unit objectives, the output of services, or employee.
Interactions may result in decisions regarding implementation of policies. Contact may involve advocating for certain policies and practices, negotiating sensitive issues, and delivering important presentations.

TECHEAD's mission is to make our on-site associates successful by placing them in the right environment so they can grow and prosper. How we treat and respond to our clients and employees is a reflection of who we are and makes us stand out from the rest. Keeping our business focused on building and maintaining relationships with our employees and clients is the key to our success. We won't strive for anything less.

TECHEAD provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

For more information on TECHEAD please visit www.techead.com.

No second parties will be accepted.

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