At Brightline, we believe in creating meaningful connections through exceptional travel experiences. We are here to Challenge the Transportation Status Quo and Reimagine what it means to Travel by Train in America. We are on a mission to encourage America to Go Car Free. Carefree.

Job Summary

As a critical member of the Safety & Security team you will provide a safe and enjoyable work environment for yourself and others by monitoring and patrolling our modern stations by engaging in professional security practices while enforcing rigid procedures to control access. While working in a small team environment and reporting to a Security Manager, you will have high guest interaction and use sophisticated technology to screen traveling guests and their belongings. If you take pride in providing security at the highest level by staying alert to all possible scenarios while being hospitable and respectful to everyone, this is the job for you!

Combine your experience, innovation, and entrepreneurial spirit by joining our growing team in South Florida. Brightline is pleased to offer a competitive compensation and benefits package, and the opportunity to make a difference while making history as the only privately funded express train service in the country.

Essential Functions

Enforce all policies and procedures set forth by management team.
Conduct safety and security patrols on foot in all assigned areas.
Watch and listen for suspicious behavior or unusual situations that may create a security or safety concern.
Sound alarms or call police/fire department as needed in a security or safety situation.
Conduct checkpoint screening of all guests and luggage in a professional and polite manner using x-ray machines and wands.
Retain and implement knowledge of all equipment necessary to carry out screening duties, as well as current certification to operate screening equipment.
Handle and resolve difficult and sensitive guest inquiries and complaints in coordination with other Brightline entities; respond to questions and information requests from guests and outside agencies.
Maintain accurate logs and provide required reports, including investigative documents.
Cordially respond to requests for assistance.
Remain focused, aware and vigilant in a busy environment to control access through assigned posts in accordance with Brightline’s security initiatives.
Monitor building Closed Circuit Television (CCTV) and all intrusion/fire alarm systems.
We are a new business model – agile and evolving. This job description isn’t’ meant to be a complete list of your qualifications or all the things you do.

Qualifications

You are energetic with a focused personality with a demonstrated ability to take charge.
You remain vigilant while being “on the move”, active, or mobile, and also while stationary for long periods of time.
You effectively handle and prioritize multiple competing assignments.
You successfully interact with a diverse population while functioning as a team player.
You are detail oriented while treating everyone with dignity and respect.
You have good listening skills and are able to assess situations quickly and effectively.
You have superior communication skills and are able to quickly and succinctly share information as needed.
You stay cool under pressure and in emergency situations.
You are prepared to work towards, and obtain your security license before operations begin.
You have one year of experience as a Licensed “Class D” security field – this is not required but a PLUS.
You are a minimum of 18 years old.
You are able to work shifts, including weekends and holidays.

NOTE: JOB DESCRIPTION IS SUBJECT TO CHANGE BASED ON BUSINESS NECESSITY.

Brightline Management, LLC is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, Brightline Management, LLC will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

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