POSITION PURPOSE / IMPORTANT APPLICATION INFORMATION

City Equity Statement

The City of Westminster welcomes diverse candidates from the broadest base possible. Our goal is to find the best candidate for the job—someone who belongs, not just fits. We value life and professional experiences, recognizing equivalent combinations of knowledge skills and education.

Aligned with our city SPIRIT values, the successful candidate will have a passion and commitment to serving a diverse population of residents and must respect and uphold the principles of justice, equity, diversity, inclusion and belonging.

We encourage you to think broadly about your background and skill set for this role, even if you believe you have a less traditional background than described we invite you to apply.

POSITION PURPOSE

This is a technical and professional position responsible for the management of the City's local and wide area networks with complete responsibility for engineering, designing, maintaining, updating and troubleshooting network and data communication problems. Work involves the complete technical support and administration of networks in accordance with established procedures and policies. Work is performed independently, under the direction of the Senior Telecommunications Administrator, who provides direction on critical issues and reviews recommendations having sectional or citywide impact. Position requires working some weekends, evenings and to be on-call for after hour emergencies.

The full salary range for this position is stated above. The starting range of pay is dependent on qualifications and experience of each individual candidate. The City of Westminster has a Multilingual Stipend Program to encourage and reward benefited employees who are conversationally fluent in languages other than English. Benefited employees have the opportunity to test their language proficiency skills and qualify for a bi-weekly stipend that will vary based on the employee’s level of proficiency and usage.

ORGANIZATIONAL COMPETENCIES AND CULTURAL VALUES/GENERAL COMPETENCIES

The City's work culture encourages passionate, positive and enthusiastic employees who, along with our City Council and City Manager, are strong supporters of our mission: The City of Westminster provides high-quality core services and fosters resilience in order to promote a safe and thriving community. Westminster is a city of beautiful, safe, well-maintained neighborhoods and destinations with a vibrant, diverse economy, rich and resilient environment and a strong sense of community belonging. Our core values are embodied in our SPIRIT (Service - People - Integrity - Respect - Innovation - Teamwork).

This position supports the goals of the Information Technology Department, which delivers exceptional value and quality of life through the deployment and support of innovative technologies and SPIRIT.

Every Employee Is Accountable To

Demonstrate a high level of customer service; encourage others to focus on the customer; foster an environment where customer service is a priority
Communicate with customers to ensure that where possible they are satisfied and that their needs are being addressed; solicit and evaluate customer feedback
Act as an ambassador by understanding and fostering the organization's mission and vision
Exhibit pride in self, the department, the city, and the community; conduct self in a professional manner
Demonstrate integrity and build trust through credibility, reliability, commitment, loyalty and ethical behavior
Address difficult or contentious issues in a constructive manner
Support/promote change; demonstrate flexibility and takes calculated risks when appropriate
Participate in personal growth opportunities and attend trainings designed to enhance capacity to bring new skills and ideas to the job and the organization
Work to continuously improve the efficiency and effectiveness of the service or product being delivered
Demonstrate support for team efforts by accepting new roles and responsibilities, and helping others achieve objectives
Value diversity; demonstrate an awareness of differences; demonstrate sensitivity and adapt behaviors and communication to accommodate these differences

GENERAL COMPETENCIES

Citywide - Every employee in this position is accountable to:

Establish effective interpersonal relationships through honest, open communication and follow-through on commitments
Recognize personal strengths and weaknesses and target areas for personal self-development
Demonstrate initiative in performing job tasks
Exhibit problem-solving skills leading to sound judgment and quality decisions
Achieve goals, handle assigned workload and new assignments effectively; demonstrate an ability to work independently
Communicate effectively with individuals and groups using clear and concise verbal and written communications
Demonstrate accountability for work and take ownership in job performance
Demonstrate concern for the accuracy and quality of work; take steps to correct mistakes and improve the overall product

Job Specific - Every employee in this position must be able to:

Execute excellent judgment, creativity, and problem solving skills
Demonstrate excellent analytical skills and concentration
Demonstrate familiarity with standard method and procedures involved in the support and administration of local and wide area networks and related hardware and software
Communicate orally and in writing with IT staff, vendors, and other city employees
Establish effective professional working relationships with IT staff and department personnel city wide while providing value to the Network Administration Team
Identify and correct problems related to communications, local and wide area networks
Use technical skills and creativity to assist customers with identifying solutions to meet their needs
Work on complex projects with minimal supervision

Leadership - Every employee in this position is accountable to:

Foster a participatory organizational climate that is open, positive, reinforcing and supportive
Encourage employees to be accountable for their work and take ownership in what they do
Demonstrate leadership and courage by making or supporting decisions that reflect the organizational mission and goals even when the decision may be unpopular to some
Demonstrate collaboration and conflict resolution skills with other departments and employees

Job Specific Functions

Essential Job Functions, Duties, Responsibilities and Tasks 2. Assists with the maintenance and administration of a variety of network communication devices and software for the city, including:3. Communicate with and support customers and Information Technology staff:4. Maintain and support all Information Technology Department and City policies and practices:5. Communicate successfully and maintain effective relationships:6. Maintains regular and punctual attendance

Performs troubleshooting of network hardware and software and coordinates repair and re-configuration with vendors and other IT staff, including:
Assist in troubleshooting city owned fiber optic, LAN, MAN and wireless networks
Experience with Storage Area Network (SAN) firewalling, routing and switching
Experience with vitalization technology and networking
Experience in maintaining secure wireless and cellular connective for the city’s fleet of mobile enabled vehicles
Experience with application persistence technology
Monitoring and manage local and wide area network traffic and performance using a variety of hardware and software to tune the network to maximize performance
Switches
Routers
Voice Networks/VOIP Telecommunications
Firewalls
Storage Area Network connectivity
Virtualization
Wireless access points and other server based communication applications
Provide support and service to our internal and external clients
Provide network support, analysis, troubleshooting, implementation and maintenance with network users verbally and in writing to provide development and enhancement project updates
Prepare user documentation for network applications
Provide written updates of project status for Senior Telecommunications Administrator and customers as requested
Working with the Network Engineer/IT and City Departments and divisions to find network solutions to improve business efficiencies
Scoping, communicating and coordinating network projects with project stakeholders
Update automated request-tracking system on a weekly basis. Compile monthly and quarterly activity statistics
Evaluate cost effectiveness of requests as requested and prepare written recommendations for the Senior Telecommunications Administrator
Develop, create and/or update project plans as required
Participate in weekly planning and status meetings with Network Administration Team
Attend training classes and seminars related to job responsibilities
Adhere to all established City programming standards and procedures by reading and understanding such procedures
Prepare effective written communications, manuals and training for users
Work and communicate effectively with other department members as well as the City and public in a positive collaborative manner
Provide training on new and enhanced applications for network users

Other Duties And Responsibilities

Incumbent is accountable for all duties of this job and other projects and responsibilities may be added at the City’s discretion.

Position Requirements/Working Conditions/Pre-employment Requirements

Education, Experience, Skills, Formal Training, Licenses and Certifications

Required

Two (2) years of experience recommending, testing, installing, configuring, updating, troubleshooting, and supporting networking equipment
Two (2) years of experience with network design and engineering, configuration, troubleshooting and support
Cisco Certified Network Administrator

Preferred

Bachelor’s degree in Computer Science, Management Information Systems, Business Administration, or related field
Experience with and fiber, both Gigabit connections as well as 10 Gigabit connections
Experience in configuring network analyzers
Experience securing mobile technology
Experience with network monitoring software
Five (5) years of experience recommending, testing, installing, configuring, updating, troubleshooting, and supporting networking equipment
Experience with Enterprise VOIP System
Experience with FortiGate Firewalls

Any equivalent combination of education, training, and experience, which would provide the required knowledge and skills, may be considered

Physical Requirements

Work is sedentary in nature and requires sufficient physical stamina and strength for:
Constant sitting to perform daily tasks; occasional walking through a multilevel facility to retrieve information; frequent standing sometimes for extended periods
Frequent squatting, reaching above shoulder and twisting to file documents and lift supplies and material; occasional bending, kneeling, climbing, balancing and reaching below shoulder to store documents, material and supplies
Constant light grasp, fine manipulation, and handling to perform daily duties; occasional firm grasp to safely use equipment
Frequent lifting, carrying, push/pulling of up to ten (10) pounds to move material and supplies; occasional lifting, pushing/pulling of up to twenty-five (25) pounds with dollies and carts

WORKING CONDITIONS

Work is constantly performed indoors. This is primarily sedentary office work. Must demonstrate the ability to meet the physical demands of the job including the ability to retrieve information from various locations in the office when needed. Exposure to periods of high activity and high stress under demanding conditions. The position requires a great deal of communication with City employees, the public, and outside agencies.

Required Materials And Equipment

Desktops, Laptops, tablets and other mobile technology, Cisco ASA firewalls, switches and routers, VMware, iSCSI, Fiber Channel, Wireless access points, TCP/IP, DNS, FTP, NFS, Exchange and SMTP software and protocols, LAN/WAN analyzer, telephones, cell phones, fax machines, and other standard office equipment.

Pre-employment Requirements

Background checks will include employment references and criminal history and when applicable, credit check, driver’s license record, education verification
Must be able to pass the FBI Criminal Justice Information Services (CJIS) background check due to access to sensitive areas
Pre-employment drug screen
Must be legally entitled to work in the United States

The City of Westminster offers a comprehensive benefit package including:

Health and Dental
Flexible Spending
Pension/Retirement Plans
Term Life Insurance
Long-term Disability
Survivor Benefits
Wellness Program
Leave program that provides for vacation, holidays, sick leave, major illness, on the job injury, and administrative reasons
Career Development Program
Tuition Reimbursement Program

For a more detailed overview of our Exempt and Administrative Officer benefit package:

Benefit Package

The City of Westminster does not participate in the Social Security system.In lieu of Social Security contributions, the city contributes to a 401(a) defined contribution plan on your behalf.

401(a) Contribution Rates

Employee Mandatory Contribution: 11.5% of your base pay. Contributions are pre-tax and fully vested.

Employer Contribution: 11.75%of your base pay.

Employer Contribution Vesting Schedule

Less than 3 years - 0%
3 years- 60%
4 years - 80%
5 plus years or age 55 or older when separating - 100%

The City of Westminster provides employees with innovative and practical ways to improve their commute through two key features, EcoPass and Commute Benefits powered by Commutrics. EcoPass provides unlimited trips on RTD's core transit services and Commute Rewards allows you to record your trips and get rewards based on your commute mode.

Closing Date/Time: 9/16/2024 8:30 AM Mountain

City of Westminster jobs

Network Administrator