Joyent powers the global cloud infrastructure and developer platform providing back-end services for Samsung's billions of devices. Joyent's data center footprint is within 100ms latency to 70% of the world's population, while our multi-cloud, Kubernetes-based developer platform extends our reach to additional resource regions. We're operating at hyperscale to power workloads that bring capability and delight to Samsung's employees and customers.

Job Summary:

We are looking for a highly technical Sr. Network Engineer who can lead people and projects to join our driven NetOps team. In this role, you will be responsible for (choose one, or create your own) designing, developing, and maintaining the core systems that power our cloud platform. You will collaborate with cross-functional teams to deliver scalable, reliable, and high-performance solutions that meet the needs of our customers.

Job Responsibilities:

Network Design and Implementation:
Design, implement and provide operational support for Samsung Private Cloud solution
Manage scalable and secure network architectures connected to other cloud provider environments (AWS, Azure, Google Cloud)
Capacity planning and BGP traffic engineering of ISP and WAN resources
Develop and implement standard network / security operating policies, procedures, and documentation
Collaborate with SysOps cloud architects to integrate network solutions with cloud products and services
Network Monitoring and Maintenance:
Develop and enhance network monitoring dashboards to validate performance, identify bottlenecks, and optimize network stability
Perform regular network maintenance and OS upgrades to ensure optimal performance and security
Utilize network management tools and automation scripts to streamline network operations
Provide oversight and training for other Network & Security staff in Joyent 24x7 CNOC
Participate in the Network Operations Team on-call rotation and other duties as assigned
Troubleshooting and Support:
Provide advanced troubleshooting for complex network issues, focused on minimizing downtime
Work closely with other support teams to resolve network-related incidents and implement long-term solutions
Conduct root-cause analysis for network failures and implement corrective actions
Security and Compliance:
Implement and enforce network security policies and procedures
Ensure compliance with industry standards and regulatory requirements (e.g., PCI-DSS, GDPR)
Perform regular security assessments and vulnerability scans, remediate any identified issues
Continuous Improvement:
Identify opportunities for automation and process improvements within network operations
Stay up-to-date with the latest industry trends, tools, and technologies
Mentor and provide guidance to junior network engineers
Documentation and Reporting:
Maintain detailed network documentation, including topology diagrams, configuration files, cable-maps, and incident reports
Generate regular reports on network performance, incidents, and security compliance

Skills and Competencies:

Ability to communicate technical concepts to non-technical audiences
Ability to collaborate effectively with team members across different time zones and locations
Strong problem-solving skills are essential for remote software engineers to troubleshoot technical issues independently and find creative solutions to challenges that arise during the development process
Adaptable and flexible, willing to embrace change, learn new tools and technologies, and adjust their workflows as needed to accommodate the needs of the team
Ownership - Takes ownership of projects, ensuring excellence in execution and accountability for results. Foster a sense of responsibility and pride in delivering high-quality work
Innovation - Drives innovation by proposing and implementing creative solutions to challenges. Stay abreast of industry trends and technologies, bringing fresh ideas to the table.
Customer focus - Understands and prioritizes customer needs, striving to exceed expectations in every interaction. Collaborate with cross-functional t4ams to ensure the delivery of customer-centric solutions.
Teamwork - Embraces a collaborative and inclusive approach, working seamlessly with colleagues to achieve common goals.

Education & Experience:

Bachelor’s degree in Computer Science, Information Technology, or a related field. Relevant certifications (e.g., CCNP, AWS Certified Advanced Networking) are highly desirable
7+ years Network Engineering and Operations
7+ years of implementation and support of WAN services and data center networks
Knowledge of industry trends and impacts on network design, architecture, planning and implementation
Hands-on experience with major networking vendors: Arista, Juniper MX and SRX, Cisco, Citrix Netscaler SDX/MPX/VPX and F5 VPN appliances
Service provider and/or cloud provider experience preferred
Expert with BGP and traffic engineering policy on Juniper
Experience with firewalls, load balancers, and VPN appliances
Experience with MLAG, VARP, RSTP, and other data center networking technologies
Experience working in Linux or other Unix operating systems
Experience with network monitoring tools and network management protocols (OpenNMS, Graylog, CloudVision, InfluxDB, Grafana, SNMP, syslog)
Experience with any of the following is a plus: automation/scripting languages; server and network virtualization technologies; open source software

Joyent is committed to employing a diverse workforce and providing Equal Employment Opportunities for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.

Compensation and Benefits

Compensation for this position will vary among specific regions due to geographical differentials in the labor market, and actual pay will be determined considering factors such as relevant skills, experience, and comparison to other employees in the role. Therefore, the annual base compensation range for this role (depending on the geographical location) is expected to be between $144,000 and $180,000

Regular full-time employees (salaried or hourly) have access to benefits including Medical, Dental, Vision, Life Insurance, 401(k), Employee Purchase Program, Vacation and Sick leave, electronic reimbursement and many more. In addition, regular full-time employees (salaried or hourly) are eligible for bonus compensation based on individual, department, and company performance.

About Joyent

Joyent, a wholly-owned affiliate of Samsung, is an open cloud company. Joyent builds technology, at the pinnacle of scale, performance, stability, and security to accelerate the transformation toward the mobile and cloud-centric world. Joyent designs, builds and manages market competitive cloud computing solutions and services for Samsung Electronics and its partners at global scale.

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