UDR, Inc. is now hiring a Manager - IoT Security to join our team.

GENERAL SUMMARY OF DUTIES: Serve as the Manager for the IoT (Internet of Things) Security Team, responsible for the execution of projects including the management of all tasks associated with access control, smart home, CCTV, and other building and property technology. This role will lead and direct both human and technical resources to include but is not limited to the coordination of the activities required of the technical staff, vendors, and end users in support of security project objectives. This role is responsible for complying with Information Security department policies and standards, providing a high quality of service, and ensuring project delivery goals are met while staying on schedule and within budget.

SUPERVISION RECEIVED: Reports directly to Sr. Mgr. IoT and Network Engineering

SUPERVISION EXERCISED: IoT Security Analyst

Essential Functions

Security Management

Assist our business locations in making physical security decisions with reference to our policies and procedures.
Work with Law Enforcement where applicable with the collection of forensic information such as camera footage.
Design solutions that conform to security best practices, including both physical solutions and the tools used to execute the program.
Work closely with our Information Security department to continue to iterate our program and improve our standards.

Vendor Management

Establish and maintain strong relationships with multiple vendors across various markets, ensuring alignment with the company’s goals and objectives.
Act as the primary point of contact for vendors, fostering open communication to maintain clarity on project timelines, deliverables, and service-level agreements (SLAs).
Hold vendors accountable for quality, performance, and meeting deadlines by regularly reviewing progress and providing constructive feedback.
Negotiate and manage vendor contracts, ensuring they are in the best interest of the company, with scrutiny of pricing to avoid overcharges or unnecessary costs.
Coordinate with internal teams and vendors to ensure that all vendor-related projects are executed on time and within budget.

Team Management

Hire and train new staff and develop staff to maximize potential.
Supervise direct reporting staff in accordance with overall company policy.
Monitor staff performance including performance reviews and address performance problems through corrective action and dismissal.
Approve time records and requests for time off.
Assist direct reporting staff to address and resolve concerns or complaints involving job duties and job descriptions, performance standards, relations with coworkers, relations with supervisors and managers.
Lead, develop, and motivate the team in accordance with agreed policies and practices to ensure an effective workplace capable of meeting its objectives.
Contribute proactively to the development of the IS department’s goals, and to demonstrate leadership within the department as expected of a manager, including managing the people and financial resources of the IoT team in accordance with company standards.
Identify emerging issues ensuring they are documented and addressed with preventive solutions to maintain the company’s safety and security.

Performance Requirements

Knowledge of organizational security policies and procedures. Knowledge of fiscal management. Ability to apply policies and procedures to solve every day and/or complex company issues.
A demonstrated strong knowledge of Internet of Things (IoT) security, property technology, and/or IT physical security principles and basic networking skills is necessary. Experience with successfully taking at least one access control or smart home project through the entire project life cycle is required for this role.
Functional understanding of general financial principles. Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Ability to manage numerous projects simultaneously.
Demonstrate the ability to proactively prioritize needs and effectively manage resources. Must be able to determine whether tasks should be attempted; identify the most effective way of completing the task and prepare how to overcome unexpected difficulties. Must be skilled in focusing on desired results, determining what is important and urgent, clarifying next steps, and delegating effectively to meet deadlines and achieve desired results. Ability to establish priorities and coordinate work activities.
Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information to top management, vendors, and project staff. Ability to work in conjunction with company managers and associates. Excellent written and oral communication skills and demonstrate original thinking, openness to change, and offer alternate solutions to problems. Must demonstrate knowledge and ability to facilitate meetings, conduct effective briefings and presentations, and to develop consensus both internally and externally, with people who reflect the full range of diversity in the business objectives.
Knowledge of computer systems and applications. Performs duties that require strong comprehension, analytical, research, composition, communication, and organizational skills. Must be skilled in word processing, drafting correspondence and memoranda, creating, and maintaining databases. Knowledge of the operational and procedural aspects of computer systems, hardware, software, and peripheral equipment.

TYPICAL PHYSICAL DEMANDS: Requires mobility enough to travel. Some bending, stooping, and stretching. Occasionally lifting items weighing up to 30 lbs. Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment. Requires normal range of hearing and eyesight to record, prepare, and communicate appropriate reports. Extensive data input and required ability to sit for long periods of time. Regular and consistent attendance on the job is an essential function.

TYPICAL WORKING CONDITIONS: Normal office environment. Occasional evening or weekend work. Project might require periodic exposure to outside elements where temperature, weather, odors, and/or landscape may be unpleasant and/or hazardous.

Education And Experience

Bachelor’s degree in information systems management, Business Administration, Technology Management; or equivalent combination of education and experience required.
Must have and maintain a valid driver’s license unless otherwise noted.

Benefits Offered

Medical, Dental, Vision Plans
Medical Flexible Spending Account
Dependent Care Spending Account
Lifestyle Spending Account
Supplemental Term Life Insurance
Critical Illness Plan
Supplemental Short-Term Disability Insurance / AD&D Insurance
Voluntary Long Term Care Insurance
401(k) Plan with company match

Salary Range

$120,000.00/yr. – $130,000.00/yr., depends on experience

Bonus Potential

Eligible for 15% annual bonus potential, based on personal and company performance

Anticipated Close Date: October 22, 2024

UDR is proud to provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

UDR is committed to providing and maintaining a diverse workforce and an inclusive work environment with equitable access and opportunity for associates to participate, grow, and reach their full potential.

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Manager - IoT Security