We are looking for a dynamic leader to join our team as the Director of internal IT and Data Security. Reporting to our Head of Operations, this role is critical in driving our technology strategy, leading a nimble IT team, and ensuring our IT infrastructure supports the company's goals. The ideal candidate will be an innovative problem solver with a passion for technology and a proven track record in managing complex data and IT operations. You will oversee the development and implementation of our IT systems, manage budgets, ensure robust security protocols, and lead IT projects from inception to completion. If you thrive in a fast-paced environment and are ready to make a significant impact, we are ready for you to apply!

This role is open to candidates in the DC Metro Area and will require the ability to work a few days a week from our Arlington, VA office.

Primary Responsibilities:

Lead and manage the corporate IT function, fostering a culture of innovation, collaboration, and continuous improvement
Respond to and manageclient questionnaires as it relates to IT and data security procedures at Lovelytics
Oversee the development and implementation of the company's IT infrastructure, ensuring the delivery of high-quality, cost-effective technology solutions
Develop and manage the IT budget, ensuring optimal use of resources and cost-efficiency
Oversee the implementation and maintenance of robust security protocols, ensuring alignment with relevant laws, regulations and various client security policies and industry standards for both the company and subcontractors
Direct the help desk function to ensure timely resolution of technical issues for end users, maintaining high levels of customer satisfaction
Provide technical guidance and mentorship to the IT team, fostering their professional growth and development
Ensure the security, integrity, and availability of data and systems including VPN lifecycle and utilization management
Manage operations and security of internal and Enterprise and Client Hosting environments on-prem and in cloud including architecture, design, provisioning, administration, troubleshooting, and maintenance activities across multi-cloud and on-premises services, security, networking, storage/virtualization, systems, and NOC/Help Desk
Manage IT projects from inception to completion, ensuring they are delivered on time and within budget
Collaborate with other departments to understand their technology needs and provide appropriate solutions
Develop and administer end user training for various topics including cybersecurity
Stay abreast of the latest technology trends and advancements, and leverage this knowledge to drive the company's technology strategy
Provision and manage Sandbox Environments and resources (Azure, AWS, GCP)

Qualifications:

5+ years in a Senior IT leadership role
Strong understanding of network security principles and best practices
Excellent project management skills
Experience with Windows Server Operating Systems, Microsoft 365, OKTA or other SSO systems, Google for business and cloud platforms (AWS, Azure)
Strong understanding of security measures and ransomware prevention strategies
DirectConnect, vPC, VPN, WAF, Security Groups, Routing, VPC Gateways, Elastic IP, Route53, Load Balancing, Global Traffic Management);
Experience selecting, implementing and managing Enterprise Resource Planning (ERP) system(s)
Good understanding of high-level network architecture
Relevant certifications such as CISSP, CISM, AWS Certified Solutions Architect, or equivalent

Lovelytics is an Equal Opportunity Employer. This means you don’t have to worry about whether your application process will be fair. We consider all applicants without regard to race, color, religion, age, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, veteran status, or disability. The salary for this position for candidates in the United States is $135,000-$165,000, Salary determination is based on several different factors including but not limited to years of related experience, skills, and education.

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Director of IT and Data Security