Looking for an engaging, fast-paced, and fun environment to hone in your technical skills?

At Christopherson Business Travel, we are leveraging years of experience and recognition in Travel Management to build cutting edge solutions from the ground up. While we have everything you would expect in a startup (open tech space, game room, ping pong, BBQ, snacks, etc.), what we really value is passionate individuals with a desire to build useful and elegant solutions to solve everyday problems.

We are currently looking for a Manager of Application Support to join our team!

Responsibilities

Mentor junior IT and Application Support Specialists on infrastructure, software, security, and support best practices
Support and troubleshoot customer issues both hardware and software related as well as address escalations as necessary
Maintenance and support of basic infrastructure and proprietary applications
Empathize with, build trust, and collaborate across the organization (Support, Product, Development, DevOps, Executives, etc.)
Clear impediments for the support team and participate in building a hands-on, collaborative, self-starter culture
Provided success metrics and reporting as needed

Requirements

3+ Years leading and mentoring an application support team
2+ Years' experience with the following technical tools/platforms:
- Atlassian products such as Service Desk, Jira, Bitbucket, Bamboo, etc
- Azure (Microsoft 365, Intune, Autopilot, Teams, Outlook, etc.)
- Windows and MacOS installation and troubleshooting
- Basic computer hardware and networking configuration and installation
Meticulous with strong mentorship, customer service, communication, and critical thinking skills
Ability to lift fifty pounds
Fearless, innovative self-starter that will get their hands dirty
Ability to commit to a full-time in-office work schedule

Nice To Have

Bachelor of Science and/or technical certifications
Experience with:
- Sophos UTM & Barracuda Email Protection
- Automation: PowerShell, Bash
- SQL, C#, and Java

Benefits

Medical and prescription drug coverage
Health savings account (HSA) with company contribution
Dental coverage
Voluntary vision coverage
Flexible spending account (FSA)
401 (k) retirement savings plan with company match
PTO and Holidays

Salary Range: $70,000 - $80,000 annually

Open to candidates within the state of Utah and within commuting distance to Murray, UT.

The salary range for this role may vary above or below the posted range and is determined by several factors that may include but are not limited to interdepartmental equity, candidate experience, skills, education and training, location, licenses, and certifications or needs of the organization. Full time roles will also qualify for our total benefits package offered by Christopherson Business Travel.

Christopherson Business Travel jobs

IT Support Manager