CalOptima Health is seeking a highly motivated an experienced Chief Information Officer (CIO) to join our team. The Chief Information Officer (CIO) is responsible for establishing a technology vision and roadmap that aligns with CalOptima Health’s business strategy and the delivery of capabilities required to achieve business success, and for executing that roadmap. Under the leadership of the Chief Operating Officer (COO), the incumbent will participate in and contribute to overall CalOptima Health operations and strategy development, bringing a current knowledge and future vision to leverage information and technology in business model design, business processes, operational improvements and support for the CalOptima Health mission. The incumbent will launch new programs, implement new systems, integrate new vendor solutions and provide direction to cross-functional teams. The incumbent will work across all departments on major initiatives and lead through influence and communication. The incumbent will also be responsible for clearly communicating the organization’s technology strategy, status and progress to executives, the board of directors and the advisory committees.

Position Information

Department: Executive Office
Salary Grade: 327 - $313,000 - $515,900 ($150.48 - $248.0288)
Work Arrangement: Full Office

Duties & Responsibilities

50% - Leadership Functions
- Cultivates and promotes a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability.
- Directs and assists the team in carrying out department responsibilities and collaborates with the leadership team and staff to support short- and long-term goals/priorities for the department.
- Sets the vision and strategy of the Information Technology Services (ITS) organization to foster business- and mission-oriented culture and mindset.
- Develops partnerships with CalOptima Health leaders to co-develop the ITS strategy and roadmap.
- Provides leadership, coaching and direction to the ITS leadership team and staff.
- Serves as a trusted advisor; builds and maintains relationships with other executives to understand business needs; ensures cost-effective delivery of ITS services to meet those needs and responds with agility to changing business priorities.
- Provides strategic direction in the ITS organization's innovation efforts and role in experimenting with new solutions to take advantage of those opportunities in support of CalOptima Health’s priorities.
45% - Organizational Functions
- Oversees all aspects of ITS including data, systems and applications, architecture, and infrastructure and operations support.
- Uses influence and negotiation to create collaboration to enable cost-effective and innovative shared solutions in achievement of business goals.
- Stays current on new technologies; provides direction to the leadership team and the ITS team on emerging technologies.
- Partners with HR and the ITS leadership team to continually look for leading-edge and innovative solutions to the recruitment, development and retention of the ITS workforce.
- Directs the management of the administrative contracts for information services vendors.
- Directs the development of ITS vendor sourcing and provides executive oversight for vendor partnership and management.
- Designs the ITS organization and staff accordingly. Develops and maintains a workforce with the appropriate mix of business knowledge and technical skills required to achieve business objectives; ensures the core ITS functions are reliable, stable and efficient.
- Directs the development and provides oversight and control of the annual operating and capital budgets for ITS to ensure consistency with strategic objectives and priorities of the plan.
- Provides overall direction for all ITS activities for the organization.
5% - Completes other projects and duties as assigned.

Minimum Qualifications

Bachelor’s degree in information systems, computer science, business administration or related field required.
8 years of experience leading an ITS team in a medium to large, complex Information Technology Services environment.
3 years of experience as the head of ITS in a health plan organization as a Chief, Executive Director, Vice President or in an equivalent role required.
8 years of supervisory experience required.
An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying.

Preferred Qualifications

Master’s degree in information systems, computer science, business administration or related field.
5 years of experience as the head of ITS in a health plan organization as a Chief, Executive Director, Vice President or in an equivalent role.
10 years of supervisory experience.
ITS leadership experience in a Medicaid managed care plan or a Medicare Advantage plan.

Required Licensure / Certifications

Knowledge & Abilities

Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds.
Work independently and exercise sound judgment.
Communicate clearly and concisely, both orally and in writing.
Work a flexible schedule; available to participate in evening and weekend events.
Organize, be analytical, problem-solve and possess project management skills.
Work in a fast-paced environment and in an efficient manner.
Manage multiple projects and identify opportunities for internal and external collaboration.
Motivate and lead multi-program teams and external committees/coalitions.
Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment.

Physical Requirements (With Or Without Accommodations)

Ability to visually read information from computer screens, forms and other printed materials and information.
Ability to speak (enunciate) clearly in conversation and general communication.
Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions.
Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting.
Lifting and moving objects, patients and/or equipment less than 10 pounds

Work Environment

If located at the 500, 505 Building or a remote work location:

Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed.
There are no harmful environmental conditions present for this job.
The noise level in this work environment is usually moderate.

If Located At PACE

Work is typically indoors in a clinical setting serving the frail and elderly.
There may be harmful or hazardous environmental conditions present for this job.
The noise level in this work environment is usually moderate to loud.

If Located In The Community

Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed.
Employee will occasionally work outdoors in varied temperatures.
There may be harmful or hazardous environmental conditions present for this job.
The noise level in this work environment is usually moderate to loud.

About CalOptima Health

CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto — "Better. Together.” — is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community’s health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County’s best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay!

About Our Benefits & Wellness Options

At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package.

IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS

Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is September 30, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date.

The selection process may include, but is not limited to, a skills assessment, phone screen and interview.

The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet.

Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application.

CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together.

CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics.

If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability.

CalOptima jobs

Chief Information Officer (CIO)