Overview

Work for a first-class institution that is innovative, multi-dimensional, and dynamic by joining AIR as a Senior IT Infrastructure Engineer.

We hire talented and forward-thinking professionals to build our cross-functional teams and support our clients in solving complex problems. Our people—problem-solvers, changemakers, and creative thinkers—are experts in their craft who rise to meet today’s challenges.

The Senior IT Infrastructure Engineer will play an integral role in delivering on some of the most meaningful projects in communities across the United States and the world. You’ll collaborate with our teams of motivated and passionate visionaries, where your input will be valued and your contributions vital to our success.

AIR’s Information Technology (IT) team is seeking an experienced Senior IT Infrastructure Engineer to join its diverse and talented group. This position reports to the Director of IT Infrastructure Operations. In this role, you will be responsible for supporting the Institution’s server and storage infrastructure, both on-premises and in the cloud. The position is remote but requires occasional travel to our datacenters in northern Virginia.

On a given day you may be leading efforts to improve multi-node application performance, deploying complex systems and their underlying storage, applying critical software updates to core infrastructure, or mentoring junior engineers. If you are a curious, driven engineer with a high level of attention to detail and a desire to work as part of a collaborative, diverse, and dynamic team, then this is the role for you.

We value the experiences of every member of our institution, from entry level to executive. As part of our collaborative, learning-oriented team, you’ll be encouraged to grow in your career, develop additional skills, and progress professionally.

Candidates hired for the position may work remotely within the United States (U.S.) or from one of our U.S. office locations. This does not include U.S. territories.

About AIR

Established in 1946, with headquarters in Arlington, Virginia, AIR is a nonpartisan, not-for-profit institution that conducts behavioral and social science research and delivers technical assistance to solve some of the most urgent challenges in the U.S. and around the world. We advance evidence in the areas of education, health, the workforce, human services, and international development to create a better, more equitable world.

AIR’s commitment to diversity goes beyond legal compliance to its full integration in our strategy, operations, and work environment. At AIR, we define diversity broadly, considering everyone’s unique life and community experiences. We believe that embracing diverse perspectives, abilities/disabilities, racial/ethnic and cultural backgrounds, styles, ages, genders, gender identities and expressions, education backgrounds, and life stories drives innovation and employee engagement. Learn more about AIR's Diversity, Equity, and Inclusion Strategy and hear from our staff by clicking here .

Responsibilities

The responsibilities for the position include:

Act as the primary escalation point for infrastructure-related subjects and provide technical oversight and guidance for a team of infrastructure operations engineers.
Identify, provide solutions to, and oversee the resolution of issues around performance, availability, and security of our infrastructure systems.
Partner with the Engineering team and leadership to provide infrastructure solutions for our clients (internal and external) and develop infrastructure roadmaps.
Provide operational support for our IT infrastructure environment, including managing hypervisors, VMs, and storage systems both on-premises and in the cloud.
Ensure the availability and functionality of a wide range of enterprise applications and systems to include Active Directory, IIS, and SQL, as well as business functions like DR and HA.
Maintain current versions and patches of software and firmware on hardware supporting our critical virtualization and storage environments.
Develop and maintain standard operating procedures and other technical documentation for operational tasks.
Follow security best practices to assist in maintaining a stable and highly secure IT environment.
Manage complex technical problems through to a successful conclusion.
Travel to our datacenters in northern Virginia

Qualifications

Education, Knowledge, and Experience:

Bachelor’s degree in Computer Science, Computer Engineering, or related discipline with at least 9 years of relevant experience in the IT industry, or a master’s degree with at least 4 years of relevant experience, or at least 15 years of relevant industry experience.
At least 5 years of experience in designing, architecting, provisioning, operating, and maintaining VMWare/vCenter environments and VMs within.
At least 2 years of experience guiding a team of engineers, either as a staff manager or technical lead.
Strong knowledge and experience with installation, administration, and troubleshooting of Windows Server Operating Systems.
Experience deploying and supporting enterprise storage solutions.
Experience with MS SQL database management.
Experience designing, architecting, provisioning, operating, and maintaining systems running within the Azure cloud environment.
Experience in AWS is preferred, but not required.

Skills

Effective communicator with demonstrated ability to communicate with and understand the needs of both technical and non-technical internal and external clients.
Ability to effectively collaborate in a virtual, cross-functional diverse team environment.
Demonstrated ability to work well independently, and collaboratively as needed.
Adept in a fast-paced environment to manage multiple concurrent deliveries.
Demonstrated analytical, critical thinking, and problem-solving skills with a focus on details and high quality.
Passion for the craft with a demonstrated ability to learn and understand the technology both at a high level and at a detailed level.

Disclosures

Applicants must be currently authorized to work in the U.S. on a full-time basis. Employment-based visa sponsorship (including H-1B sponsorship) is not available for this position. Depending on project work, qualified candidates may need to meet certain residency requirements.

All qualified applicants will receive consideration for employment without discrimination on the basis of age, race, color, religion, sex, gender, gender identity/expression, sexual orientation, national origin, protected veteran status, or disability.

AIR adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo reference and background checks.

AIR’s Total Rewards Program , is designed to reward our staff competitively and motivate them to achieve our critical mission. This position offers an anticipated annual salary of $144,000 to $149,000. Salary offers are made based on internal equity within the institution and external equity with competitive markets. Please note this is the annual salary range for candidates that are based in the United States.

AIR maintains a drug-free work environment .

Fraudulent Job Scams Warning & Disclaimer

AIR is aware of individuals falsely presenting themselves as AIR representatives. Fraudulent job scams seek to extract sensitive information or money from victims. To protect yourself, please be aware that AIR recruitment will only email you from an “@air.org” domain. Please take extra caution while examining the email address, for example jdoe@air.org is correct and jdoe@aircareers.org is not a legitimate AIR email address. If you are unsure of the legitimacy of a communication you have received, please reach out to recruitment@air.org .

If you see a job scam, or lose money to one, report it to the Federal Trade Commission (FTC) at ReportFraud.ftc.gov . You can also report it to your state attorney general . Find out more about how to avoid scams at ftc.gov/scams .

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