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Top Reasons Why You Want to Work for Radix as a Corporate Information Technology Manager

Small Company Culture
Relaxed Flexible Work Environment
Competitive Wages: This position pays between $119,000 - $166,000
Medical, Dental, & Vision Premiums 100% Employer Funded
Short-Term, Long-Term Disability, & Life Premiums 100% Employer Funded
Company Funded Retirement plan of up to 25% of Base Salary
6 weeks of Paid Time Off (PTO)
Professional Development and Educational Benefits

Job Overview

The Corporate Information Technology (IT) Manager is responsible for the successful execution

of Radix Metasystems' internal IT infrastructure to include the long-term IT strategy, daily

operations, and management of corporate IT staff. As a small company, the IT Manager is

expected to have broad IT knowledge and provide Tier I-III operational support as necessary.

Job Duties And Responsibilities

Strategic Planning

Oversee the design, implementation, and maintenance of Radix's IT infrastructure
Prepare and implement Continuity of Operations (COOP) and Disaster Recovery (DR) Plans
Support the corporate IT at additional security levels and/or expansion of existing systems to additional facilities
Capture and monitor equipment lifecycle data, planning for upgrades and recapitalization
Identify skills and generate staffing forecasts that align with corporate growth
Establish and manage the IT budget
Work in tandem with the corporate Information Systems Security Officer (ISSO) and Information Systems Security Manager (ISSM) to proactively implement cybersecurity controls and ensure compliance with standards such as NIST 800-171 and CMMC Basic Operations
Perform capacity planning, ensure network security, oversee hardware and software procurement and upgrades, and monitor system performance
Establish service level agreements (SLAs) and manage vendor relationships
Manage network systems, servers, storage, and related components
Handle incident response to minimize disruptions and maintain high levels of service availability
Execute system and network patching, hardening and adherence of security controls
Proactively mitigate security risks, ensuring any discovered issues or vulnerabilities are promptly addressed
Create and maintain user policies, update Standard Operating Procedures (SOPs) and other process documents
Perform data backups and recoveries

End User Support

Execute employee onboarding and out-processing, system patching, and troubleshooting
Oversee Help Desk functions to ensure seamless user support and compliance
Communicate system patching, outages, and availability updates
Enable the hosting and deployment of software applications, web-services and other desktop and server-based tools
Provide direct Tier I-III support as necessary

Management

Recruit, train and manage corporate IT staff; provide mentorship and coaching
Create job requisitions for future Corporate IT roles, identifying appropriate skills and skill levels
Articulate staffing needs to include training needs, performance issues, and growth projections of corporate IT staff
Deconflict vacations and personal obligations to ensure availability of IT staff during core business hours
Communicate needs across company and departments as needed; remain apprised of Radix Network Engineering, System Administration and other IT professionals allocated to customer programs that can be leveraged to support corporate IT needs as necessary
Promote and continuously reinforce Radix Culture and Core Values
With the support of Radix Networking SMEs, maintain firewall, VPN, network switches, and network access points
Communicate across company and departments as needed

Requirements

Required Skills and Attributes

Active TS/SCI clearance with polygraph (required)
Demonstrated IT Helpdesk leadership and strategic planning experience
Sound understanding of computer systems, networks, security, and file systems
Strong interpersonal skills and ability to effectively communicate with leadership and teams across the entire organization
Excellent leadership and decision-making skills
Ability to work in a fast-paced environment where the toolset is continuously evolving
Ability to work independently to manage and prioritize tasks and projects
Solid working knowledge of all relevant coding languages and security protocols
Excellent analytical and problem-solving skills
Team-oriented
Service Organization Attitude
A solutions-driven attitude along with the ability to give clear technical instructions
Exceptionally trustworthy and discrete with confidential information

Required Education And Certifications

Bachelor's degree in Information Technology, Computer Science, or related field
10+ Years of experience with IT end-user and system administration (e.g. Networks, System, Firewall, and software) support in an enterprise role
Security+ certification (minimum)
CISSP certification (desired)

Benefits

Benefits are described under the Job Description

Radix Metasystems, Inc. is proud to be an equal opportunity employer, considering qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. U.S. Citizenship is required for most positions.

The salary and compensation for this position will be determined based on the quantity and quality of skills, experience, and education as applicable. These factors include (but are not limited to) responsibilities of the job, ability to fulfill all job requirements, education, experience, knowledge, skills, certifications, as well as internal equity, alignment with market data, bargaining agreements (if any), or other applicable law.

Radix Metasystems, Inc. jobs

Corporate Information Technology Manager - TS/SCI