Systems Engineer

H.W. Kaufman is seeking an IT Systems Engineer for our IT Operations Team. The position will be part of a larger team responsible for supporting the corporate computing environment both on-premises and cloud. The ideal candidate should have strong technical depth, excellent communication skills, understand the importance of being part of a larger team, a willingness to work nights and weekends and be on-call to support the organization. This is a hybrid position requiring on-site 3 days a week at headquarters located in Farmington Hills, MI.

Responsibilities

Design and standardize system configurations
Maintain Microsoft Windows Server, VMware Cluster and Data Storage environments
Manage backup and recovery operations
Maintain Azure virtual machine, storage, and networking
Execute and maintain disaster recovery procedures
Responsible for Incident Resolution and resolve all technical issues impacting production in a timely manner
Manage projects and meet deliverables according to a set timeline
Vulnerability resolution, work closely with Security, Compliance, and other teams to ensure vulnerabilities are resolved in a timely manner
Adherence to Change Management Policies and Guidelines
Create and maintain runbooks and automation.

Requirements

Bachelor’s degree in computer science, information technology, business administration, or equivalent work experience
3+ years’ experience in an IT Operations role, administering servers, storage, in a professional environment
3+ years’ experience supporting VMware, Citrix, and Microsoft technologies
Strong working knowledge of core technologies such as AD, DNS, DHCP, SCCM, and TCP/IP
Experience with scripting languages/platforms. Strong PowerShell is required.
Experience with server application monitoring systems
Experience with backup systems for both on-premises and cloud
Ability to set priorities and see work through to completion in a timely manner
Excellent troubleshooting, analytical and critical thinking skills
Exceptional customer service skills, ability to work independently and as a team
Self-motivated and ability to demonstrate self-initiative
Ability to lift 30-50lbs without assistance
Willingness to work nights, weekends, participate in project based and on call activities outside of normal business hours
Up to 15% travel as needed for office visitation/upgrades/projects

About Our Company

The H.W. Kaufman Group is a global, forward-thinking specialty insurance organization that includes 15 companies with more than 2,000 professionals at 60 offices across the U.S., Canada, and UK. With an ever-broadening group of companies in our portfolio, there is simply not a more unique professional experience in the specialty insurance business than joining one of the H.W. Kaufman Group organizations.

Equal Opportunity Employer

The H.W. Kaufman Group of companies is an equal opportunity employer. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, gender, gender identity, age, national origin, disability, veteran status, marital status, sexual orientation, genetic information or any other status or condition protected by the laws or regulations in the locations where we operate.

H.W. Kaufman Group jobs

System Engineer