Job Announcement: HR2024:123

Position Title: Systems Administrator I

Advertising: Publicly

Department: Information Technology (I.T)

Division: Tribal Chair’s Office

Immediate Supervisor: I.T. Operations Manager

Department Director: Director-Information Technology

Employment Status: Non-Exempt

Position Type: Regular Full–Time

Mandatory Reporter: No

Background Check Required: Yes (data-sensitive)**

Opening Date: Thursday, September 19, 2024

Closing Date: Thursday, October 3, 2024 by 5:00 p.m.

Preference shall be given in accordance with the Title 33 (Tribal Employment Rights) of the Tribal Code/DFWP.

Overall Objectives of Position

The Systems Administrator I performs complex problem determination and resolution for all matters involving information technology. The Systems Administrator I must be knowledgeable in all aspects of the I.T. industry. The Systems Administrator I is responsible for daily operation of staff I.T. issues. This job is not an all-inclusive list of duties and responsibilities of this position. The Systems Administrator I is expected to perform all duties and responsibilities necessary to meet the goals and objectives of applicable programs.

The Systems Administrator I is expected to live the Purpose and Values of the Poarch Band of Creek Indians and will go beyond the call of duty.

Primary Responsibilities Of The Systems Administrator I

Assists with deployment of hardware; including, PCs, laptops, phones, wireless phones, printers and copiers
Installs operating systems and application software
Works help desk tickets as assigned
Responsible for Active Directory administration: Create user accounts, reset passwords
Creates email accounts within Office 365
Creates user accounts within PBX
Works with end users to determine best method to resolve help desk tickets
Utilizes the Internet and other resources to research and troubleshoot
Maintains baseline image of standard client workstation configuration which includes both desktop PCs and notebook computers (networked and standalone)
Maintains detailed documentation within help desk system
Advises supervisor of any potential problems in order for immediate team resolution
Respects and works within Federal Government rules and regulations and Tribal policies, procedures, and established rules of conduct ensuring that they are adhered to at all times
Ensures the physical condition of the premises is maintained in a safe, healthy manner
Performs other duties as assigned by the appropriate person

Day-to-day Responsibilities

Installs, assembles and configures computers, monitors, network infrastructure and peripherals; such as, printers, scanners, phones, wireless phones and related hardware
Installs operating systems and application software
Maintain records of repairs and technical assistance rendered and conduct follow-up to ensure satisfaction with service

Education/License/Certification and Experience Requirements

Associate’s Degree in a related field of study with one (1) year of related employment experience and/or a combination of related education and experience equivalent to three (3) years

Skills Required

Absolute confidentiality
Knowledge of desktop and notebook computer platforms
Understanding of computer operating systems, software applications and general knowledge of data network protocols and
principles
Excellent written and oral communication skills
Strong customer focus and ability to work within a team environment
Ability to lift and move heavy equipment
Must be able to communicate pleasantly with clients and be able to demonstrate, teach and/or communicate solutions
Knowledge of Microsoft Office, Windows operating systems
Knowledge of Microsoft Active Directory
Must be well organized with attention to detail and able to work and communicate with others with a professional demeanor

Additional Requirements

Ability to work odd and irregular hours, as needed
Must successfully pass the required criminal and character background check
Must possess a valid state driver’s license and an insurable driving record according to Tribal insurance guidelines
Ability to travel and participate in required training, leadership development, and other events
Ability to adequately and successfully perform all duties and responsibilities of this position

Every applicant must complete an application provided by Human Resources. A resume will not be accepted in the place of an application.

Please note ALL individuals selected for employment are required to complete a background investigation. Individuals being placed in positions designed as child-sensitive or data-sensitive must successfully complete a background check prior to employment

INDIAN PREFERENCE, SPOUSAL PREFERENCE, OR FIRST GENERATION:

In the event more than one applicant meets the requirements, as stated in a job description, preference shall be given in the following order: (1) Tribal Member (2) First Generation Descendant of a Tribal Member (3) Spouse of Tribal Member (4) Indian (5) Non-Indian

In the event that a position of employment is funded in whole or in part my any federal grant and/or contract or other public funding, preference shall be given in the following order: (1) Indian (2) Non-Indian

In order to receive preference, the appropriate documentation must be submitted.

Powered by JazzHR

3N4smJjvBA

Poarch Creek Indians jobs

Systems Administrator I