Alejandro Lopez
Details
Computer Information and Technology
California State University, Northridge
2019 : 2024
Minor
Economics
California State University, Northridge
2020 : 2022
- Use Splunk for regular monitoring, updating daily and weekly, and producing detailed reports regarding security incidents and anomalies.
- Establish and manage real-time alerts across multiple software applications using Splunk; analyze logs to detect and rectify security threats proactively.
- Oversee and address security-related tickets submitted by students and faculty through TopDesk, ensuring prompt and efficient resolutions to their concerns and challenges.
2022 : Present
California State University, Northridge
Information Security Analyst Intern
- Prioritized exceptional customer service while fulfilling online orders accurately and efficiently, ensuring products met Amazon Fresh's quality standards.
- Demonstrated strong communication skills, liaising between multiple departments to ensure timely and seamless order preparation.
- Managed tight deadlines to guarantee on-time shipment, consistently meeting or exceeding performance targets.
- Proactively addressed discrepancies or issues with orders, consistently placing customer satisfaction at the forefront.
2020 : 2023
Amazon
Grocery Associate
Skills
Critical Thinking, Customer Centric , Cybersecurity, Cyber Threat Intelligence (CTI), Debugging, Information Technology, Qualys, Scripting, Software Troubleshooting, Splunk, Splunk Enterprise Security, Time-Efficient , Training Ambassador, Vulnerability Assessment, Vulnerability Scanning
About
Passionate about delivering efficient and secure IT solutions with a particular focus on cybersecurity. Armed with a robust technical background, I'm enthusiastic about emerging security technologies while preserving and enhancing current systems. Skilled in connecting non-technical business facets with IT, ensuring a secured and integrated workflow. As a diligent college student with experience in information security, I prioritize critical thinking, deep understanding, and meticulous attention to detail.