Sarah Harmer(Ottaviani)
Details
Management
Westfield State University
1984 : 1988
Staples
Principal Agile Scrum Master-Cybersecurity
• Following an Agile methodology, created and managed user stories and participated in all Agile ceremonies.
• As a Scrum Master, lead the Scrum team responsible for the PrismHR Employee Portal.
• Enhanced the Release Readiness Jira board to include dashboard capabilities.
• Partnered with Jira administrator to modify Kanban board flow to have consistency with cross functional projects.
• Provide risk assessments for project activities and develop proposed solutions.
• Regularly assess current business practices and make recommendations to increase
efficiency and effectiveness (Process Improvement)
• Own the definition-through-delivery software release process for multiple parallel and integrated software product streams, which take the form of bi-weekly maintenance releases, quarterly feature releases and “out of cycle,” urgent critical hotfixes.
• Lead release milestone “Go / No Go” readiness reviews with product delivery teams and key stakeholders.
• Provide project management, direction, and leadership to team members in order to
accomplish defined project deliverables.
• Manage all project deliverables to successful completion, leveraging project management and Agile best practices
• Minimize surprises through advanced communications and developing strong partnerships with release team constituents.
2018 : 2019
PrismHR
Senior Program Manager
• Agile Task force member participating in the effort with Staples leadership building out Agile PODS to support a 2 week delivery cadence.
• Transition manager supporting Staples QE and Development team activities with vendor transition. Leading a team of QM Automation and Functional test resources in Kolkata and Guadalajara supporting the B2B business.
• Environment manager coordinating daily activities for the non production environments. Facilitating cross functional teams needed to achieve SLA’s.
• Daily interaction with PMO, Business, Development and Release management supporting the Staples Advantage Delivery business.
• Key team member providing process improvement solutions supporting IBM and Staples vendor relations.
• Project managing Supply chain automation effort. Providing support and best practices to business partners that are transitioning to QM roles
2017 : 2018
IBM
Quality Manager/Environment Manager
1999 : 2017
Staples
IT Manager - Contract QM
1999 : 2010
Staples
Principal QA Analyst
Skills
Agile Methodologies, Analytics, Business Intelligence, Business Process, Business Process Improvement, Cross-functional Team Leadership, E-commerce, ITIL, IT Management, Management, Process Improvement, Project Management, Quality Assurance, Requirements Analysis, SDLC, Software Development Life Cycle (SDLC), Software Project Management, Vendor Management, Visio, Software Project, Cross-functional Team
About
Highly accomplished IT Professional with 15+ years’ experience working cross functionally with Retail, eCommerce, B2B and Supply Chain, delivering software solutions. Excellent analytical, problem solving and decision making skills with the ability to coordinate activities in a fast-paced environment. Known for innate relationship building along with strong communication and planning skills.
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