Wesley Gammill
Details
Animal Biology
Louisiana Tech University
1995 : 1999
2020 : Present
UBS
Information Security Analyst
2018 : 2019
LBMC
Information Security Analyst
2016 : 2018
LBMC
Project Manager and Corporate Trainer
2009 : 2016
Lattimore Black Morgan & Cain, PC
Service Desk Manager
Managed the Helpdek Department @ Customink.com. Responsible for managing a team of 3 technicians, ordering all desktop-related hardware and software, coordinating with other departments, creating protocols and training materials, developing methods and standards for the helpdesk department, technician training, solving escalated issues and interacting with and supporting the network admin team.
2007 : 2009
Customink
Service Desk Manager
Skills
Active Directory, Change Control, Computer Technology, Cyber-security, Cybersecurity, Decision Making, Defining Requirements, Firewalls, Information Security, Information Security Management, Information Systems, Information Technology, Internal Controls, IT Audit, IT Escalation, IT Management, License Management, Linux, Microsoft 365, Microsoft Certified Professional, Network Administration, Networking, Network Security, Powershell, Security, Security Operations, Servers, SharePoint, System Administration, TCP/IP, Technical Support, Training and Development, Troubleshooting, VMware, VPN, Vulnerability Assessment, Windows, Windows Server
About
IT professional with a wide range of experiences and roles, including technician work, managing individuals and teams, information security, project management and corporate training. Excellent inter-personal and team-building skills. A servant-leader focused on understanding the needs and goals of the business.
MCP, MCDST, ITIL, Agile Scrum certified
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