Company Description

AMACS Process Tower Internals is a global leader in turnaround solutions and custom engineered products for separation and mass transfer applications. Based in Houston, TX, we offer a wide range of tower internal products for industries such as oil and gas, refining, chemical processing, food and beverage, and water treatment. With a history dating back to 1939, AMACS is dedicated to providing top-quality products and 24/7 emergency services to minimize downtime for our customers.

Role Description

This is a full-time on-site role for an IT Manager/ERP Administrator at AMACS Process Tower Internals in Houston, TX. The IT Manager/ERP Administrator will be responsible for managing the organization's IT systems, overseeing enterprise resource planning (ERP) software, troubleshooting technical issues, and ensuring data security and compliance. This role involves collaborating with internal teams and external partners to optimize IT operations and support business growth. Leading an upgrade from Epicor 9.05.701 (on-premise) to Kinetic (cloud), in concert with the Director of Supply Chain will be a key focus upon immediately joining the organization

Qualifications

Knowledge of ERP systems (specifically Epicor/Kinetic), IT infrastructure, and network security
Must be strong in both Crystal Reports and SSRS reporting. Be able to write reports in both formats and prefer someone with skill moving custom Crystal Reports to SSRS
Experience with an ERP implementation/migration (Epicor/Kinetic or other similar platform)
Function as the lead/point person for managing upgrades/patches in Kinetic, test system updates and lead User Acceptance Testing (UAT) as required for the organization
Extensive experience in developing BAQ’s and dashboards; BI and GROW preferred
Experience in managing IT projects and implementing software solutions
Experience as a Sharepoint Adminstrator. Be capable laying out a roadmap to move documents to SharePoint and build a cohesive internal structure for all areas.
Proficiency in troubleshooting technical issues and providing user support
Strong understanding of data integrity, privacy regulations, and compliance standards
Excellent communication and interpersonal skills to collaborate with cross-functional teams
Be able to set-up, lead, and conduct IT training for new hires and maintain training for current staff as it relates to technology updates
Maintain the site security parameters for Epicor/Kinetic and all desktop applications
Be able to spec out hardware requirements for internal AMACS users
Must have a background in IT networks that is strong enough to trouble-shoot connectivity issues internally
Function as the site lead for diagnosing and troubleshooting Kinetic technical issues; be primary point of communication for organization
Ability to prioritize tasks, meet deadlines, and adapt to changing business needs
Certifications in IT management, ERP administration, or related fields are a plus
Bachelor's degree in Computer Science, Information Technology, or other technical discipline

Differentiators

Experience working with and implementing EDI
Migration/upgrade experience from Epicor 9.05 to Kinetic Cloud
Familiar with Microsoft Azure cloud technologies
Experience implementing bolt on applications via APIs to Epicor products
Familiar with Insights Spreadsheet Server—implementation/execution
Experience with Grow and Automation Studio platforms to assist in creating workflows, automation, and business intelligence dashboards.
Experience deploying technology to production floor/personnel, i.e.: dashboard displays, handhelds/scanners, MES technology, etc…

AMACS Process Tower Internals

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IT Manager/ERP Administrator