POSITION: North America IT Manager

REPORTS TO: Global VP IT

Job Summary

Specialist in Network, cyber security and Information Systems Management , with a proven track record of success in overseeing and maintaining IT infrastructure across multiple locations.

This position is located onsite in Mt Carmel, IL.

Requirements

Lead IT projects, including the design and deployment of new IT systems & services
Network and Infrastructure Management including Workstation and Microsoft Windows/Server Management
Office 365 Administration
Support 150+ technology users
Manage help desk US position and ensuring first class support for all US locations and Mexico.
Work closely and aligned with the Global infrastructure manager in Israel.
Provide support and collaboration to business units.
Help define infrastructure strategy, architecture, and processes.
Partner with key stakeholders across the organization.
Ability to explain technical details and handle complex information with accuracy and attention to detail.
Strong critical thinking and decision-making skills.
Excellent project management skills and strong ability to prioritize.
Experience working in a multi-cultural, multi-national environment.
Excellent interpersonal skills and communication.

Primary Objectives

Determines operational objectives by studying business functions, gathering information, and evaluating output requirements and formats
Improves systems by studying current practices, applying best practices, and designing modifications
Recommends controls by identifying problems and writing improved procedures
Ensures operation by training personnel, providing help desk support, and providing references for users by writing and maintaining user documentation
Overall department oversite, including management of projects, personnel, budgets, key stakeholder relationships, and department performance
Establish a culture of growth, education and application

Education/Experience

5+ years of experience in working in IT operations management
Experience with ERP / WMS a plus.
Ability to explain technical details and handle complex information with accuracy and attention to detail
Bachelor’s degree in Information Technology , Computer Science, Information Systems, or a related field, or equivalent experience, or a combination of the two

MotoRad Ltd.

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