Job Summary: Information Technology Manager

As the Information Technology Manager, you will be responsible for overseeing and managing all aspects of our organization's infrastructure and network systems. You will play a critical role in designing, implementing and maintaining our IT infrastructure to ensure seamless operations, scalability and security. You will lead a team of skilled IT professionals (internal & contractors) and collaborate with other departments to meet the company's technology needs.

Key Responsibilities:

Infrastructure Design and Management:
Develop and implement strategic plans for the organization's infrastructure and network.
Design and maintain scalable, reliable, and secure network architecture.
Team Leadership:
Lead, mentor and manage 2-3 team members of network and infrastructure professionals.
Foster a collaborative and innovative work environment to achieve department goals.
Network Administration:
Lead the configuration, monitoring and maintenance of network equipment and services.
Ensure network performance and availability meet or exceed defined service level agreements (SLAs).
Infrastructure Maintenance:
Perform routine system upgrades, patches and maintenance to ensure system integrity and security, including all backups.
Plan and execute disaster recovery and business continuity strategies.
Security and Compliance:
Implement and enforce security best practices and policies to protect company data and assets.
Ensure compliance with industry standards and regulations.
Vendor Management:
Manage relationships with technology vendors and service providers.
Evaluate and select vendors for hardware, software and services.
Budgeting and Cost Management:
Develop and manage the department's budget, ensuring cost-effective use of resources.
Identify opportunities for cost savings and optimization.
Documentation and Reporting:
Maintain accurate documentation of network configurations, infrastructure designs and procedures.
Generate reports on network and infrastructure performance and security.

Qualifications:

Bachelor's degree in Information Technology, Computer Science or a related field.
Proven experience (5+ years) in infrastructure and network management, including 2+ years in a leadership role.
Strong knowledge of network protocols, security protocols and infrastructure technologies.
Proven experience in a manufacturing and/or warehousing environment.
Experience with cloud technologies (e.g., AWS, Azure, Google Cloud) is a plus.
Excellent communication and interpersonal skills.
Strong problem-solving and decision-making abilities.
Relevant certifications such as CCNA, CCNP, or CISSP are a plus.

Northern Recruiting Group

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Information Technology Manager