Job Summary: Information Technology Manager
As the Information Technology Manager, you will be responsible for overseeing and managing all aspects of our organization's infrastructure and network systems. You will play a critical role in designing, implementing and maintaining our IT infrastructure to ensure seamless operations, scalability and security. You will lead a team of skilled IT professionals (internal & contractors) and collaborate with other departments to meet the company's technology needs.
Key Responsibilities:
- Infrastructure Design and Management:
- Develop and implement strategic plans for the organization's infrastructure and network.
- Design and maintain scalable, reliable, and secure network architecture.
- Team Leadership:
- Lead, mentor and manage 2-3 team members of network and infrastructure professionals.
- Foster a collaborative and innovative work environment to achieve department goals.
- Network Administration:
- Lead the configuration, monitoring and maintenance of network equipment and services.
- Ensure network performance and availability meet or exceed defined service level agreements (SLAs).
- Infrastructure Maintenance:
- Perform routine system upgrades, patches and maintenance to ensure system integrity and security, including all backups.
- Plan and execute disaster recovery and business continuity strategies.
- Security and Compliance:
- Implement and enforce security best practices and policies to protect company data and assets.
- Ensure compliance with industry standards and regulations.
- Vendor Management:
- Manage relationships with technology vendors and service providers.
- Evaluate and select vendors for hardware, software and services.
- Budgeting and Cost Management:
- Develop and manage the department's budget, ensuring cost-effective use of resources.
- Identify opportunities for cost savings and optimization.
- Documentation and Reporting:
- Maintain accurate documentation of network configurations, infrastructure designs and procedures.
- Generate reports on network and infrastructure performance and security.
Qualifications:
- Bachelor's degree in Information Technology, Computer Science or a related field.
- Proven experience (5+ years) in infrastructure and network management, including 2+ years in a leadership role.
- Strong knowledge of network protocols, security protocols and infrastructure technologies.
- Proven experience in a manufacturing and/or warehousing environment.
- Experience with cloud technologies (e.g., AWS, Azure, Google Cloud) is a plus.
- Excellent communication and interpersonal skills.
- Strong problem-solving and decision-making abilities.
- Relevant certifications such as CCNA, CCNP, or CISSP are a plus.